SaveGadget.com LLCReviews of savegadget.com

Response from SaveGadget.com LLCMay 21, 2025

Hi Graham, We’re sorry to hear about your experience and appreciate your feedback. Upon inspection, we found that the device does not power on and is iCloud locked. As outlined in our trade-in policy, we require all devices to be fully signed out of iCloud and to power on so we can verify key details like IMEI or serial number. Without this, we’re unable to offer payment and can only provide free recycling. We give the option to have the device returned at no cost. However, you confirmed that you'd prefer to recycle it. SaveGadget Support

Response from SaveGadget.com LLCMay 21, 2025

Hi, We take these kinds of accusations very seriously, but after checking our system, we’re unable to locate any recent orders matching your description—no name, order number, or email was provided. At SaveGadget, we never keep devices without either completing payment or returning the item. If you're a legitimate customer and believe there's been a misunderstanding, we encourage you to contact us directly at [email protected] with your order number so we can resolve this promptly. Without any identifying details, we’re unable to verify or assist further. We remain committed to transparency and fair treatment of every customer. SaveGadget Support

Response from SaveGadget.com LLCMay 7, 2025

Hi David, We’re sorry to hear you’re unhappy with your experience. However, we’d like to clarify a few important details for anyone reading this. You submitted an order for an iPhone 14, but the device we received was an iPhone 12 with damage camera and camera lens. After inspecting the phone, we provided a revised quote based on the actual model and condition—which you reviewed and accepted. Once accepted, payment was promptly issued. We strive to be transparent and fair in all our evaluations. Our offers are based on accurate device model, condition, and current market value, and customers are always free to decline and have their device returned. We understand frustrations can arise, but it’s important to share the full story. —The SaveGadget Team