Travis
I like the product and how responsive…
I like the product and how responsive customer service is to emails.

At SATELLAI, we are committed to improving pet safety, health, and happiness through technology. A dedicated team of pet lovers, hoping to help people just like us better care for their closest companions, we endeavor to bridge the gap between pets and people. We’re constantly looking for new ways to help pet parents look after and understand their fur babies by keeping them constantly connected and comprehensively monitored. Animals can’t always communicate with us in ways we understand, and don’t always understand what we want from them. With satellite-powered location tracking, activity monitoring, and AI insights into your pet’s well-being, SATELLAI provides tools that overcome these hurdles to help pets and the people that love them connect better than ever.
SATELLAI (satellai.com) has 123 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Travis
I like the product and how responsive customer service is to emails.
Manda Q.
AMAZING CUSTOMER SERVICE!
Danielle S.
Great customer service. This collar works great for corrections and keeping your dog’s location.
Keith S.
I had spent two days looking for the right collar for my lab and I decided on Satellai. Features of the product for the price point is what finally made me choose satellai. I was needing an accessory package for it and their customer service got with me within 24 hours and solved the problem. Can’t wait to see how it works at the mountain cabin. Will let you know.
Carol S.
I love this collar! It is super easy to use and the app is wonderful. The only issue I have had with it is that I lost my charger. When I reached out to customer service that were so helpful and sent me a link. It took only a few minutes to talk to a real person.
JEREMY C.
Collars were to big for dogs, contacted customer support and they quickly gave us advise and instructions to fix the problem. Now the collars fit perfect. I researched several collars before deciding on this company and I am glad I chose this collar. Hopefully I will not have any issues but if one comes up, I have no doubt that their customer service will promptly resolve the problem. Would buy again and recommend this collar to anyone that ask.
Tzvi K.
Great customer service, whenever I had issues with the software or hardware I had a quick response and free of charge fix or replacement of the problem
Dana M.
I have 2 and my daughter has 2. They have been a wonderful tool to use. We move to a new place that doesn’t have a fence and I have a runner. It keeps him where he should be.