SATELLAI Reviews | Read Customer Reviews of satellai.com

SATELLAIReviews of satellai.com

3.8123 reviews
Cats & Dogs

SATELLAI

About SATELLAI

At SATELLAI, we are committed to improving pet safety, health, and happiness through technology. A dedicated team of pet lovers, hoping to help people just like us better care for their closest companions, we endeavor to bridge the gap between pets and people. We’re constantly looking for new ways to help pet parents look after and understand their fur babies by keeping them constantly connected and comprehensively monitored. Animals can’t always communicate with us in ways we understand, and don’t always understand what we want from them. With satellite-powered location tracking, activity monitoring, and AI insights into your pet’s well-being, SATELLAI provides tools that overcome these hurdles to help pets and the people that love them connect better than ever.

SATELLAI (satellai.com) has 123 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: satellai.com
Website: satellai.com
Category: Cats & Dogs
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Cats & Dogs

SATELLAI reviews

123 approved reviews, newest moderated first

Cara T.
Sep 23, 2025
Love it
Love it, it has brought me so much security knowing my pups are good.
Report
Chris G.
Sep 21, 2025
Collar has worked great
Collar has worked great. Dog managed to get a pin out that holds the strap on and customer service was quick in working to get me a replacement at no cost. Tried Petsafe guardian first and wouldn’t keep my dog home. This one works much better and built better.
Report
Brooklynne Z.
Sep 21, 2025
Great collar!
The experience we have had is great! Other than the little screw coming loose.
Report
Kels
Sep 19, 2025
We have a Great Pyrenees she operates…
We have a Great Pyrenees she operates our farm. We are able to set many fences, including when we travel. She respects the collar 100%. I would recommend this product for anyone with many guard zones, or for wandering dogs. Peace of mind! Unless I forget to charge it ….
Report
Missy O.
Sep 19, 2025
Quick to answer and helpful
Quick to answer and helpful. I was missing a screw and they said they could help me out right away.
Report
Neil P.
Sep 11, 2025
Returned collar and refused refund
The collar did not work due to trees in the area. I expected it to be better, but I understand if it just can’t get signal and I accept that. The problem is that I returned the product in perfect condition over 3 months ago and still have not gotten a refund. I have asked several times and they assure me I will get my refund but I no longer believe them. A poor product with even worse customer service. Never buy this collar.
Report
Michelle B.
Sep 3, 2025
The collar is VERY unreliable
The collar is VERY unreliable. The collar keeps saying it cannot connect to collar. We live a very busy road. I've contacted customer service several times and the customer agent wants a screen shot of it saying collar cannot connect. REALLY! They will have someone contact me in the next 24 hours to keep checking my spam. So basically I'm expected to take off work to sit at the house watch my dog and check my email because Satellai Collar doesn't work correctly and their customer service is No help at all! I will be going back to Halo! I'll have to charge the collar every night but atleast I know my dog is safe!
Report
Nicole V.
Aug 20, 2025
Lengthy wait for shipping estimate
Ordered a collar and subscription on July 1st, 2025. It's August 19th now and still no update on when the item will be shipped. I did receive communication back that some are shipped from out of the US, and sometimes within the US and there's a delay. I cannot review the collar and software since we have yet to receive it. At this point I have asked for a refund and I'll see if that materializes. I think almost 2 months to have a planned shipping date is excessive and I'll order a different brand of collar.
Report