SaratafloristReviews of sarataflorist.com

We (business) placed a Funeral Service order for a customer on Feb 19th and were charged for it, but we received a cancelation email from Sarata immediately. I have sent three emails requesting our credit, but so far nothing has happened. I think I need to file a complaint with the BBB. Their website shouldn't have even been accepting payment if they were not in a position to fill orders. And WHY are they not able to credit us immediately? No service was performed. UPDATE: We finally received a credit one month later.

They emailed me an hour after I placed my order and instructed me that they wouldn't be able to fill my order and they were refunding my money. Although I feel they should have refunded it right away that didn't happen. Then I read the reviews of former customers, something I should have done at first. So I emailed them a couple of harsh comments about refunding my money. After about ten days I assume I wasn't going to get my money back. But to my surprise they did refund my funds. So I give them 3 stars based on the fact I did get my refund and all of the emails I received from them were very courteous and polite.

This company took my money. Then said they refunded back as they couldn't deliver. It's been 4 weeks and still no refund. They sent me a typed up refund notice. It's still not in my account. Scam! Theifs!!! DO NOT FALL FOR IT!!!

Same experience as everyone else, the company appears as a top search hit and looks like a legitimate florist. They process your order and charge your card, then immediately email you that the order was cancelled and a refund was issued. The pending charge continued to process and charge my card and I have not been issued a refund, nor did I receive any product or service.

Scam! They immediately email saying they will issue a refund since they don't have the flowers available. But then they don't issue the refund. Never would have thought to check reviews, but hopefully this helps someone

Placed a substantial order for my sister's 90th birthday. Rather than call me and tell me they advertised items they don't have access to, they sent an email cancelling the entire order. I was not available to open email until late tonight. They had my telephone number! They did refund my $356 without an issue, which I greatly appreciate.

Do not order or buy flowers from this company they only take your money and then hours later tell you sorry they can’t complete the order though I got a confirmation email and then drag you on returning your money bad business all together

This company is a fraud, wish I would’ve read reviews before ordering. They have no intention of actually selling flowers, just a way for them to get some money out of unsuspecting people. Just like everyone else I received an email saying my order was refunded but never received it. They say it will take time but it’s been a month and still nothing. Absolutely disgusting what people do to make money. Total fraud