SaratafloristReviews of sarataflorist.com

Zero stars Told me I would be refunded. Never happened. They take your card number and then cancel your order with no refund.

They sent very beautiful flowers. I will shop from them again next time

Very quick and efficient service. My order was upgraded and delivered at no charge. Will certainly use again.

Very good service and very happy

My experience was the same as most everyone else here. I went online and looked for a flower shop that delivered to a small town in California. They popped right up and had same day delivery, so I ordered a bouquet. Shortly after I received an email stating they cancelled my order and issued a refund, no explanation given. When I called, a man answered stating they were a small business and I was out of their delivery service. I later discovered they are based in New York. When I contacted my bank, the charge was pending. At that time the bank said I needed to contact the vender and give them the chance to make good on the refund. That’s when I found all the disputes online with the BBB and other sights. I called the company and talked to a rep. I told her if I didn’t get my refund I would be contacting the BBB. She begged me not to do that and promised I would see my refund in 3 days. She also sent an email stating the same. Meanwhile the charge went from pending to charged. I contacted the bank again. They asked a lot of questions, then agreed to reverse the charge.

This is a scam!!! Never refunded my money! Reported To BBB

Excellent service and happy with the agents sense of importance and satisfaction to me as the customer!

Great sevice and very prompt