SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Jessica
Same experience as everyone else. Placed an order for flowers for my sister-in-law’s birthday. Within the hour, I received an email saying that the order had been refunded. I emailed asking why and they said it was outside of the delivery area. I still have not received the refund and will be filing a complaint with the BBB. I wish I would’ve read reviews before placing the order because this has been a nightmare.
Pablo S.
Never sent flowers before so getting a phone call from this company to make sure everything was right is a great feeling
Jimmie P.
Great service
Leah W.
Very attentive to details of order. Made ordering easy!
Marc Elie J.
I like shopping with you guys it’s very fast and a great customer service. Thanks
Danielle T.
I placed an order on March 18, 2024 for flowers to be sent to funeral home of loved one that passed away. Within 30 minutes I received an email stating "we regret to inform you that your order has been canceled. You are being fully refunded." I understand refunds generally take 7-10 BUSINESS days to go back onto the card used to purchase. I reached out to them & all they could say was "give it a couple more days then call us back". When I asked to speak to the manager, was told (the person I was speaking to) he was the manager. I asked for supervisor & was hung up on. TERRIBLE CUSTOMER SERVICE!
Christy H.
Great customer satisfaction! Flowers were beautiful!
D Z.
SCAM COMPANY. BE CAREFUL. Will charge your credit card, email you that your order was cancelled, and your money was refunded. But will never refund your money at all.
