Sansi LightingReviews of sansiled.com

3.969 reviews
Home Goods Stores
Ahern Avenue 30075, Union City, California

Write a review

Directions Website

Sansi Lighting

Write a review

About Sansi Lighting

Purchase SANSI LED lighting products directly from manufacturer at the lowest price. Fast and free shipping, long warranties, zero risks!

Sansi Lighting (sansiled.com) has 69 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: sansiled.com
Website: sansiled.com
Category: Home Goods Stores
Location: Union City, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Sansi Lighting reviews

69 approved reviews, newest moderated first

Olivia G.
Jul 25, 2025
Great product and helpful customer service! ⭐️
I ordered a four-armed growlight. When I got it, one of the lamp-arms wobbled a bit. I contacted customer service and got a quick response. They sent me a new one which arrived quickly. Growlight works perfectly! Definitely recommend :)
Response from Sansi LightingOct 23, 2025
Thank you so much, Olivia! 💚 We’re really glad to hear that our team could help and that your new grow light is working perfectly. Your kind words mean a lot to us, we truly appreciate your support and recommendation! 🌿
Sherrill W.
Apr 22, 2025
Do not order from Sansi directly,only amozon, They will not refund your money. They ripped me off. I returned the unused bulbs to them it cost me $32.00 to return, they still have not refunded.
Do not order from Sansi directly. They will not refund your money.
Response from Sansi LightingOct 23, 2025
We’re very sorry to hear about your experience and truly understand how upsetting this must feel. Please rest assured that we never withhold refunds! Every refund is processed as soon as our warehouse receives the returned package, following our standard procedure. There’s absolutely no intention of “ripping anyone off.” To help us look into this quickly, could you please send your order number to [email protected] Our customer service team will check your case right away and make sure you get the refund you deserve. Thank you for bringing this to our attention. We’ll do our best to make it right. 💚
Mathilde
Feb 10, 2025
Scam
I received broken items, probably because they had been shipped only wrapped in plastic film and not in a box safe for shipping. Support hasn’t responded to my email for three weeks now even though they state on their website that they will respond within 24 hours. Furthermore, the products (light bulbs) I bought were describes as suitable for indoor lighting and shown in living room setups, but inside the packaging you’ll find a warning saying that looking at the lightbulbs will cause damage to your eyes. I guess the company relies heavily on marketing to new customers like discounts and partnerships with influencers, because I can’t imagine they have many return customers. Very disappointed. Definitely seems like a scam.
Response from Sansi LightingOct 23, 2025
We’re truly sorry to hear about your experience! Your feedback about the packaging and delayed response is very helpful. We’ve been updating our shipping process to ensure better protection during transit, and we’ll also review why your email wasn’t answered in time. Our support team normally responds within 24 hours, and we’ll make sure to fix this issue. As for the product, the safety note on the packaging is there because looking directly into any high-intensity LED light for long periods can be harmful to the eyes similar to looking at the sun or a strong flashlight. We truly value every customer, and there’s absolutely no intention to mislead anyone. Please email us at [email protected] with your order details so we can replace or refund your items right away. 💚
DM
Feb 4, 2025
Stress and bad experience
I visited the sansi-led site looking for grow lights and clicked the link to their grow light bulbs and from there a link to a sale. It seemed like a great sale with 2 for 1 and it made me buy 6 bulbs. I didn't notice that while going from grow bulbs to sale that it presented me with ordinary lights and i bought useless bulbs. Found out about it since my plants were dying. Response from support was autogenerated and not replying to my questions so i tried contacting amazon and weirdly enough they seemed to help me as i got a reply instantly from a person that would help, but 2 days later its back to not wanting to help as it was my own fault. Initially they offer me 15% of buying value to keep the bulbs and now they offer me a 15watt bulb for the 2 x 40 watt bulbs i bought. I feel robbed and tricked and would absolutely not recommend you buy from this site.
Response from Sansi LightingOct 23, 2025
We’re very sorry to hear about your experience! It sounds like there was some confusion between our grow light and regular lighting product pages during your purchase. We’ll review the website navigation and sale links right away to make sure this doesn’t happen again, thank you for pointing it out. Our support team truly doesn’t intend to ignore anyone, and we’re sorry if our responses came across as automated. Please reach out again at [email protected] with your order number, and we’ll personally review your case to find a fair solution for you. We genuinely care about our customers and never wish anyone to feel misled. Your feedback helps us improve both our website and service. 💚
Catherine
Jan 19, 2024
The perfect grow light
I ❤️ Sansi grow lights. Just the right lighting and matches and not clash my home decor. Besides, they are really affordable and you guys often can get discounts on their website. Really good job! Absolutely LOVE Sansi😍
Response from Sansi LightingOct 23, 2025
Thank you so much for your kind words! 💚 We’re so happy to hear that you love your SANSI grow lights and that they fit nicely into your home. It means a lot to us to know you’re enjoying both the look and the results. Thanks for your support and for being part of the SANSI family! 🌿✨

Sansi LightingReviews of sansiled.com

About Sansi Lighting

About these reviews

More in Home Goods Stores, California

NeonSigns.com

Revelite

LeonLite - Professional lighting made affordable

neonondemand.com

Sansi LightingReviews of sansiled.com

Sansi Lighting reviews

Great product and helpful customer service! ⭐️

Do not order from Sansi directly,only amozon, They will not refund your money. They ripped me off. I returned the unused bulbs to them it cost me $32.00 to return, they still have not refunded.

Scam

Stress and bad experience

The perfect grow light

About Sansi Lighting

About these reviews

More in Home Goods Stores, California

NeonSigns.com

Revelite

LeonLite - Professional lighting made affordable

neonondemand.com

Sansi Lighting reviews

Great product and helpful customer service! ⭐️

Do not order from Sansi directly,only amozon, They will not refund your money. They ripped me off. I returned the unused bulbs to them it cost me $32.00 to return, they still have not refunded.

Scam

Stress and bad experience

The perfect grow light