Sansi LightingReviews of sansiled.com

Response from Sansi LightingOct 23, 2026

We are sincerely sorry for the long wait and the inconvenience caused by this shipping delay. We would like to inform you that the tracking information for your package has been updated. You can track your parcel in real-time via this link:https://t.17track.net/en#nums=YT2626684462000353 (Tracking Number: YT2626684462000353). As previously mentioned, we have sent you a gift card as an apology and compensation for this issue. We will keep monitoring your shipment closely until it is safely delivered. Please feel free to reach out to us directly if you have any questions.

Response from Sansi LightingOct 23, 2026

We take customer satisfaction very seriously and respond to all support inquiries within 48 hours. We want to fix this for you right away. Could you please send an email to [email protected] with your order number and contact details? Once we receive your message, our support team will prioritize your issue and assist you with a replacement or full refund immediately. Thank you for your patience, and we look forward to resolving this for you as soon as possible.

Response from Sansi LightingOct 12, 2026

Thank you for providing your order details. We have located your order in our system and confirmed that you purchased one SANSI 240W Folding Wings LED Standing Grow Light and one SGLEDs PAR25 15W Grow Light Bulb. We searched our customer service system using the email address associated with your purchase, but could not find any previous messages from you. We apologize for any misunderstanding! We have just sent you a new email regarding your order. Please check your inbox and reply to us directly so we can resolve this for you as quickly as possible.