SandiskReviews of sandisk.com

This is good but after some days my half of the files are gone. And they are so important Sandis can u pls help us🙏

July 2020, I buy a 256 GB Ultra Dual Drive Luxe with USB-C and USB. September 2020, this key is no longer recognized by my computer (Mac or PC, USB or USB-C). I have lost all my files. Sandisk will replace it free of charge in the following weeks after I have contacted support (as under Warranty...) July 2022, same problem. I just lost 17 GB of important data. Unreliable product. Total disappointment. And I turn to other products. NEVER AGAIN SANDISK. It's 2 fails... 2 times too much. Sorry for not finding something positive. Update After contacting customer service, they spontaneously offered to replace the flash drive. So cannot complain about their service. Good customer interest and respect. Now as I said, the trust in this product is nevertheless a little bit damaged… It is a pity, because very nice and practical concept to have both USB & USB-C connecting…

Avoid Sandisk. Poor customer service. Impossible to RMA. they simply dont listen!

This product failed after 3 months. The process of requesting a refund for this product has been frustrating and time consuming and still not resolved. Filling out request form on the website unwieldy. Customer service has been horrible.

Im Januar habe ich versucht eine RMA für eine Micro SD Karte zu bekommen, auf der noch Restgarantie ist. Hab alles sauber auf der Seite ausgefüllt, Bild und Rechnung geschickt usw. Nach 1 Monat wollte ich wissen wie weit der Bearbeitungsstand ist. Daraufhin sollte ich meine Handynummer angeben. Was ich auch gemacht habe. Frage ist mittlerweile geschlossen und RMA steht weiterhin auf pending. Die Seite ist extrem langsam (was meiner Meinung nach wahrscheinlich San Disk nicht ungelegen ist) und macht das Bedienen zu einer Geduldsprobe

Leur SSD 1Go est très corrompu ! Plusieurs fichiers aléatoires disparraissent TOTALEMENT, sans AUCUNE raison. Je travaille dans un milieu ou c'est très handicapant d'avoir un SSD NUL comme ça. (Biensûr j'éjecte toujours mes disques avant de débrancher) Je ne recommande à personne, vous prenez des risques à mettre vos donnés sur un truc aussi instable.

Appalling customer services. I don't know which country their CS is based in, but they certainly don't understand English very well. Two of my USBs have become faulty and it has been almost a month now and I still haven't received my replacements. Every message I send, it takes a few days to receive a response, and to top it off, the response doesn't even addresses the issue - so frustrating! I don't think I'll ever buy another sandsik product again.

Had very few card failures. My not often used 8GB Ultra CF card, stopped working. Fortunately, it wasn't anything important photos wise. The returns process was fairly simple, you do have to provide photos, and submit a claim. However there was no cost to returning the card, (pre-paid UPS), they tested it and replaced the card with a new one. Bit disappointed the card failed, however the warranty did cover it.