Andrew H.
My memory stick developed a fault
My memory stick developed a fault, I sent it back to Sandisk and they agreed to replace it, I've now been waiting for 2 months and still no replacement. Appalling Customer Service.

Sandisk is a leading developer, manufacturer and provider of data storage devices and solutions based on NAND flash technology. With a differentiated innovation engine driving advancements in storage and semiconductor technologies, our broad and ever-expanding portfolio delivers powerful flash storage solutions for AI workloads in datacenters, edge devices, and consumers. Our technologies enable everyone from students, gamers and home offices, to the largest enterprises and public clouds to produce, analyze, and store data. Our solutions include a broad range of solid state drives, embedded products, removable cards, and universal serial bus drives. Learn more about Sandisk at www.Sandisk.com.
Sandisk (sandisk.com) has 267 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing267 approved reviews, newest moderated first
Andrew H.
My memory stick developed a fault, I sent it back to Sandisk and they agreed to replace it, I've now been waiting for 2 months and still no replacement. Appalling Customer Service.
Joep
Heel slecht. software bij usb stick werkt niet, geen support voor europa, virusscanner merkt software aan als trojan, geen hulp, krijg pas support bij invullen serienummer maar staat er niet op. etc.
Gnyff
I find it absolutely horrific that Western Digital are _not_ properly supporting their products - not even while they are under warranty! My issue was/is that the unlocker software for both WD MyBook harddrive/raids and Sandisk external SSDs (and probably more products) are totally un-suited to high-resolution screens. The user interface is _tiny_ on a "standard" 4K notebook screen (text height less than 1mm!). I for one am absolutely done with buying and especially recommending WD/Sandisk products. Even though the hardware seems great, bad software is definitely ruining the user experience! >:-( PS: The infuriating response from WD (= we don't care our currently selling product are shipping with sh1tty/old software - and for sure we won't spend a few hours updating it): "I understand that you are using Sandisk Security to password-protect your device, but due to the high resolution of you display the application window appears very small, I will try my best to assist you. Sandisk Security does no longer receive updates from Western Digital as the application is significantly older, which can cause such incompatibility issues on larger displays and newer systems. We apologize for any inconvenience this may have caused you. You can continue using the application normally." PPS: What a disaster a company like WD was able/allowed to buy SanDisk. I've been a happy user of their flash-products for years. But in the future they can sell the new stuff to customers that don't mind sh1tty software and missing support... >:-(
Rick G.
I literally have a graveyard of 4 sandisk clip MP3 players. the clips break and they wont warranty them without difinitive prrof of purchase. nobody keeps a receipt for a year. I recommend a different brand of MP3, one without a cheap clip that will break easily.
Pam N.
Does Sandisk have a self destruct feature when it reaches 3 years? I bought three 256GB drives a little over 3 years ago. I used one as a main backup and the other 2 as periodic backups for recent files. A couple of months ago, ALL THREE started having problems at the same time. I kept getting messages that the drive had problems and needed fixing.
Jurgen C.
Diese MicroSD- Karten sind zum 1. Schwer entpackbar,wegen Blister,also Kundenfeindlich. 2. Zuviel Plastik 3. Wegen der Verpackung auf Werkzeuge wie Seitenschneider oder Teppichmesser angewiesen. Empfehle daher die Werksschliesdung.
Jen C.
Hi: Please Read: My Whole Review: I bought a brand new: SanDisk: Clip Sports Plus: MP3 Player. I never used the Clip, on the back! I always held My MP3 Player, in my hand. I am not a jogger either. The Clip: Started Cracking On the back. I am a Very Neat & A Careful Person. It Worried Me! To Use it, like that! I Contacted The Retail Store. They had no more in stock & not getting anymore in. They suggested calling: SanDisk: they could Help Me! I did! I was on the phone for: 2 hours. It is very Difficult, to Navigate their Phone System. I Finally got: Allan M. On the phone. His Language, was very hard to Understand. He kept putting me on Hold! A Long time. Then when he got back to me! I got disconnected! I had to keep calling back & figure out what area I clicked too. I got: Allan M.again. He put me on a long hold again! Finally, I was able to talk: with Allan M. I told him the problem about the Cracking Clip, on the back, of the MP3 Player. He knew: I was Very Upset! (He Said: I Quote: Do Not Worry, You Will Get A New One, Sent To You!) Then He Sent Me A Form, For: Replacement: To Fill Out! The Form: Was So Small Print! So Hard To Read! I Was Not Able To Enlarge It! I Still Managed To Fill Everything Out! To My Knowledge.I Sent: Allan M. A Message: I Filled Out The Form. I Waited: No Response: I Then Sent A Second Message: To: Allan M. Again No Response! I Knew Then, I Was Being Ignored. So, I Am Here To Let People Know About This Company! My Reference #220824-001976: From: SanDisk. Thank You, For Reading My Review. J.C.
peterparis
J'ai sauvegardé 36Go qui ont disparu sans la moindre raison et voilà ce que je trouve à la place : "Please do not modify the contents of this directory. Added files will be deleted automatically." "Veuillez ne pas modifier le contenu de ce répertoire. Les fichiers ajoutés seront supprimés automatiquement." Quand je lis les informations concernant la clé je vois "Modifié : 31 décembre 1979"!! Clé totalement corrompue achetée il y a 4 mois utilisée une seule fois et un service clients lamentable qui ne cherche qu'à se protéger. Je ne dirai pas clairement ce que je pense de cette société ce serait censuré !!