Sana BenefitsReviews of sanabenefits.com

The communication and responsiveness from all levels of the company from quoting, to case sale to installation and after was all exceptional.

Implementations were quick and thorough.

My claim questions seem to go unanswered, and without resolve. I understand I had a significant injury, but the amount of times I have contacted Sana, attempting to resolve these issues, is borderline ridiculous. I bet it's 20 times at this point. And I'm still out more than my max deductible, and haven't heard anything. Still waiting...

Our experience with Sana has been great so far. Everyone has been so helpful, and we are excited to be able to offer great benefits at an affordable cost.

I had surgery for breast cancer in mid October. I was supposed to start chemo mid November but I needed a few tests. BEFORE my the company where my husband works switched to your insurance, they asked every question that they needed to to make sure that I would get the services that I needed. The representative that signed them up on the insurance miss lead them greatly because the services were not available in our area like he said they were, and things were very confusing and difficult to figure out and it took several weeks. So my treatment was delayed by several weeks. They were details of the coverage that were not clear, and they were misleading. You could not get through to anyone at the insurance company to ask a question even the representative could not get through so when somebody finally called me back, it was 2 days later.

The process has been great. The only constructive thing I have to say is there are a whole lot of emails that I think could be paired down to simplify the process. It is overwhelming at times from an employer standpoint to get it all started for the first time when you have never done it before.

Finally, an insurance company with current technology and the ability to adapt and improve as needed… like the small, growing businesses they serve.

Sana Benefits is a market disruptor. They are innovative and engaged. Craig Shaw Gallagher Abilene Texas