Sandy B.
They suck
They suck! Wish I never my husband would of went to jareds so somewhere with better customer service. Worse customer service ever! Rude. Slow. And poor service. Do not waste your time here!
Our 120-year diamond tradition began in San Francisco, where Albert Samuels first opened his doors in 1891. Today, we are committed to preserving the principles of quality, value and customer service excellence established by our founder over 120 years ago.
Samuels Jewelers (samuelsjewelers.com) has 235 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sandy B.
They suck! Wish I never my husband would of went to jareds so somewhere with better customer service. Worse customer service ever! Rude. Slow. And poor service. Do not waste your time here!
Customer
Great experience, I got a ring for my daughter and it was beautiful and fit perfectly! She loves it. The sales people were wonderful!
Customer
Bit pricey but very beautiful fine jewelry
Customer
Online ordering from Samuels was a nightmare, would not recommend it to anyone.
Customer
I order a band online and and my band got stolen from the FedEx truck. And when I call Samuels and spoke to the rep she was so rude, and her customer services was poor. Never again I will order from them.
Customerunhappy C.
Diamonds are horrible so cloudy the only sparkle is the white gold will never buy from you again .I can't return because I threw away the receipt by accident so I'm stuck now😡😡
Customer
I like what I purchased. I didn't like the fact that it took 3 weeks to withdraw money from my bank account.
Customer
The ring I ordered was beautiful. I however didn't like the fact that I didn't receive a tracking number for it until after I got the ring.