Our 120-year diamond tradition began in San Francisco, where Albert Samuels first opened his doors in 1891. Today, we are committed to preserving the principles of quality, value and customer service excellence established by our founder over 120 years ago.
Samuels Jewelers (samuelsjewelers.com) has 235 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Mrs Marilyn S.
I lost the back of a recently purchased pair of earrings. The young lady in the Arndale store was'so helpful and provided me with a pair of backs which were larger and easier for me to handle and was lovely and pleasant in her manner.
Lyn H.
Took my watch in for a new battery, I’d been to another shop but they couldn’t get the back off the watch, but here assistant persevered and I’ve now a working watch, she was very nice and pleasant, both assistants were, lm happy to have my watch on my wrist again
Robert M.
Had a Casio watch,still under guarantee.not working,manager delt,with me as at counterwhen i went in to shop in elgin, paul green,quick description of issue,resolved in a very satisfactory manner thank you.
Susan H.
I had absolutely excellent customer service from Anthea the Manager of Samuel's in Bognor regis. She went out of her way to help me with a watch my husband had bought for my birthday last year that I could not wear as it was to small. Without hesitation she got on to accurist who sent out 2 links in the post that night to arrive 2 days later. Anthea phoned me straight away and I popped in expecting to leave the watch being a Saturday but no I was greeted with a sunny smile, the watch was done in a couple minutes, no charge from either company and all done in such a nice, friendly, warm way just like the old customer service in stores used to be. WELL DONE ALL ROUND.
Customer
Fast delivery. Beautiful jewelry
Kathy
Beautiful earrings, prompt service. I've recommended Samuel's to friends.
Customer
I am sorry to lose such a great store. I went shopping for my neices who are due to graduate soon. I am clueless about jewelry. They were patient and very helpful. I found some great gifts for my family.
WillieP
From search to delivery ... had no problems.. Excellent buying experience...Thnks..
