SamebikeReviews of samebike.com

I am an entrepreneur and chose an electric bike from them for my customer, they broke it on the way and tried to deliver it to the customer without mentioning anything to us, the customer saw that the package was damaged so he did not want to take it. Sambike asks FedEx to repack delivery even if it's broken and send them to my customer, when I mention refund she just says ok and doesn't give a good answer. it's unusual company they don't have email or number that really answer calls. worst company i have bought from anyone in my entire life, never buy a product from this company.

Samebike Ebike Review – Very Disappointed and Frustrated I purchased an ebike from Samebike along with their warranty in July, and unfortunately, my experience has been nothing short of a nightmare. Just a month after purchasing, the LCD screen, motor, and even the ebike itself caught on fire. Naturally, I contacted Samebike for a resolution, but instead of offering a proper solution, they refused to take it back. They claimed returning it would be too costly for them, but offered to replace the damaged parts instead. Fast forward six months, and they have yet to honor their promise. Instead of fulfilling their commitment, Samebike continues to make excuses. They told me to take the bike to a repair shop and that they would cover the costs. However, no repair shop is willing to look at the bike because it poses a fire hazard. To make matters worse, Samebike is now refusing to issue a refund, citing the fact that I discarded the original packaging (which was a result of their assurance that they would repair it). This has been an extremely frustrating ordeal, especially since Amazon refuses to help because Samebike is a third-party seller. I feel stuck with a dangerously defective product that Samebike refuses to fix, despite their earlier promises. Please beware when dealing with this company. If anything goes wrong with your purchase, expect little to no support, and be prepared for an uphill battle if you need a resolution. I will never purchase from Samebike again and caution others to think twice before making the same mistake.

I bought the XWXL09-II in June 2024. It is a fat tire folding ebike the quality of this bike is superb. Its been on some steep climbs and some rough trails all without any issue. I have been in touch with customer service twice once for the CE Certificate. They are fantastic this company stands over its product. If you show patience as they investigate any queries and politeness they are a pleasure to deal with. Definitely 5 stars so glad I bought from this company.

I thînk you better start producing underbed pots maybe they will be of a better quality then the 20LVXD30-I . And also fire the support and service teams because they are zeroes.

They are literally scammers. I ordered a SAMEBIKE LO26-II 500w. The bike arrived in unusable condition. It was taken to two service centers, and their assessment is that it is irreparable. If you receive a damaged bike—which is very likely with these Chinese e-bikes—or if it gets damaged over time, you will never see your money or a functional bike again. They have their deceptive practices. I sent them everything: videos, photos, invoices, etc. After months of ignoring me, they started claiming that the person who was handling my case no longer works there. So I had to send everything again, and it started all over. But they tried the same thing on me months later. When I told them this was suspicious, they completely stopped responding. They only aim to drag out the process until you lose interest and give up. In no case will they address your complaint. You will never see your money. These practices are not legal in Europe. If you value your money, do not buy anything from them. I hope it won't take long, and they will be banned from operating in Europe since they are clearly scammers.

Wenn es um eine versprochene Garantieleistung geht, sind wir hald Chinesen! Vorsicht! Man wird mit allen möglichen Dingen konfrontiert, muss unendlich viele Fotos vom kaputten Teil übermitteln und zu einen Austausch des defekten Teils kommt es nach Monaten nicht. Ich habe meine Lenkstangenaufnahme nach Monatelanger hin und hetschreiberei unzähliger E Mails und Fotos nun selber so gut wies geht repariert ( damit ich wenigstens fahren kann) und hoffe, dass es nun besser hält als vom Herseller das Handtuch geworfen und mich damit abgefunden, dass es auf auch auf in Österreich online verkauften Chinaartikel keine Garantie gibt. Schade, aber es ist so.

No komfortu nie brakuje a i mocy jest sporo samebike wlxl09 2 super rower wszędzie wjedzie

J'ai acheté et reçu un vélo il y a près d'un mois. Il est arrivé avec des freins défectueux et une roue avant voilée. J'ai reçu quelques réponses avant d'effectuer mon paiement mais depuis que ce dernier est fait, plus rien. Mon dernier contact date du 2 août.