Cleanroom Data Recovery Services & Software tools. Fast free hard drive evaluations by SALVAGEDATA ISO-Certified hard drive & server RAID Data Recovery Professionals.
SALVAGEDATA Recovery Services (salvagedata.com) has 202 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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IT & Communication · BRISTOW, Virginia
Excellent
IT & Communication · McLean, Virginia
Excellent
IT & Communication · Alexandria, Virginia
Excellent
IT & Communication · Midlothian, Virginia
Excellent
202 approved reviews, newest moderated first
Louise
Happy to recommend Salvage-data. They did a great job recovering data from a hard drive that went bad. Everything was exactly as explained. I was informed at every step in the process and am very satisfied with the result and experience.Alex was great at assisting and explaining the process. Courteous and professional.
Aniuche
Be aware of ridiculous high prices. Come on $1600 for recovering your data, that's a joke! They ask you to send the hard drive at no cost to later send you a ridiculous high cost where the cheapest option starts around $1600. Then you have to pay $40 to get your hard drive back. Not happy at all with this company, overcharging for something that should cost much less.
Carla
Great service! They never rushed me through the process, and were flexible when I explored other options and worked with my schedule. 100% of my data was recovered from a ten-year old failed HDD. Would definitely recommend them for any data recovery needs.
Faith B.
My worry was whether they could recover my data or not. Given that I got a free evaluation to determine whether my data could be recovered was a good thing so when they said it was possible and they went ahead and recovered it, I was relieved. On the price bit, it's not cheap
Julian M.
I really did not like the way Salvage Data's customer care took long before getting in touch regarding my hard drive's data recovery but I am HAPPY when they called to tell me that my data was 100% recovered. The 1 star not given is for slow communication
Amy P.
I have never written a bad review before, but SalvageData has the worst customer service of any firm I’ve ever encountered. After a very minimal first recovery attempt (which may just be all that’s possible — they will not talk to me so I can only guess), I have no clue if they will be able to recover any additional data from a dead SD card. They will not respond to any requests for updates and have generally been unresponsive since the drive was sent in. Other than calling me once during a dentist appointment and not leaving a message, my case representative has been MIA — no responses to texts, emails, or calls (voicemail full so no way to leave a message). Look elsewhere.
Francis J. L.
We did not get on well with the customer representative at first. Got hold of another rep and he really was happy to help me out with my data recovery. Otherwise I would have given them a 5 star.
Foster M.
They do not come cheap at all as compared to other competitors but glad they recovered my data