SALVAGEDATA Recovery ServicesReviews of salvagedata.com

Sent in a hard drive to be recovered, first they told me it was 100% recoverable, when I got data back more than 2/3 was missing from what I sent in. When I contacted them they said they recovered all that was possible. All data was videos. When I went to play videos most of them were corrupted. In essence, them saying my drive was 100% recoverable and having to pay full price before they start recovering with no refund possible, I actually received less than 10% of my data as usable.

SalvageData bricked my laptop and will not provide any support. I sent my laptop to SalvageData for data recovery. Immediately upon going through the effort of sending it in, they informed me it was not recoverable because of the type of laptop it is. They could have told me this without sending it in. They warned me that they would probably have to delete the data from the hard drive after attempting recovery, which was fine. But when I received my laptop it now will not even power on to the firmware to reinstall the OS, making it completely useless. They destroyed my laptop. I have called them multiple times and emailed for support and when I finally got a response they told that they will not provide any support. In their only reply to me via email they said, "All we did to the device was removed the SSD drive for testing. We took a look at the SSD to determine its nonrecoverable status and then re-installed it in the machine." This rings as dishonest because this model of laptop has the SSD soldered onto the logic board and it cannot be removed. Now the problem I am having is exactly the kind of thing that happens when the logic board is damaged or tampered with improperly. When I asked for clarification 7 days ago I received no reply.

Not sure if these are fake reviews, but this company is in dire need of improvement. I would give this company 0 stars if I could. Was excited to find a company that would retrieve my information for a 'reasonable' price. My account rep, George, was great at first. Very responsive/receptive and willing to work with me, but little did I know I was being set up for a BIG disappointment. Once they received my old 4GB flash drive, that's when ALL COMMUNICATION STOPPED! I stressed that I wasn't in a hurry, just keep me up to date on progress. I NEVER received any updates after about the first month. When i did call in, around months 3,5, and 6, I always received the same excuse that they were working on it and should be done soon. After 9 months, I finally decided to give up, and magically once I placed the request to return my flash drive, it was done. I didn't feel good giving this company my business, to stuck to the refund/return plan. Also note, you don't have to pay $40 for the return of your equipment, you can also pay for your own label, and email to the POC for less. I stress to you, PLEASE DO NOT USE THIS COMPANY. THEY DON'T KEEP THEIR PROMISE AT ALL. Not sure how they even stay in business with customer service like this.

Hei no body answer my case since it created and i don't know next to do because the email just loading and loading to generate the pdf.. also the agent Chris morrissey never reply my emails.. so how could i send my broken micro sd there? Please contact me

Please read before considering Salvage Data for data recovery: My 4tb WD external hard drive stopped connecting to my laptop, so I found this company to try and recover the data. First I dealt with Mateo, who sent me a FedEx slip to mail it. He lost my package and it took 2 weeks for them to track it down. He stopped responding after a week. I randomly got a call from Cameron who then took over my case, and he assured me he'd call me the next day with an update. Cameron never called me back and after another 2 weeks, some guy named Chris took over. He took my payment info (they had the nerve to try and charge me 1900 bucks, but I got them down to 600), and said the recovery was in progress and I'd have it back in a few weeks. A week later with no response, I got a message saying they couldn't recover it and they charged me 40 dollars to ship it back (it probably cost them 6). I just received the hard drive, but without the outside case or the nice after market zipper case I sent it in, just the opened up drive - like they gave up and never put it back together. This company was a nightmare to deal with on every level. A total time-suck, impossible to communicate with, and a rip off. Do not go near them.

Sent Salvage Data a small flash drive (16 Gb) for data recovery. They gave me a quote of $647 for data recovery. When I then wanted my drive back they required a $60 shipping fee to return my own drive. Seems like a bitter payment for not using their services. Very unhappy with this kind of hold your drive for ransom business technique.

They charge $40 for return shipping if you don't pay $2,000 for their quote on repairing a hard drive. Not advertised anywhere.

Chris was unable to recover my sd card from my samsung phone due to the type of card it was. However, he did his best; not his fault equipment doesn't support Samsung sd cards which he was deeply sorry he couldn't. When I requested my card back he was an excellent customer service agent and he took care of cost of shipping my sd card back to me which I should receive by Thursday this week. Thank you Chris keep up the good work.