Saltwaterfish.comReviews of saltwaterfish.com

I have had many passed experiences where 1 or 2 of my fish were dead upon arrival and no big deal. This last shipment of mine had many many items and all but a few were dead upon arrival. The cool pack that was in the box was warm and the size of the items were extremely small (smaller than described). When I did my guarantee I was credited the money but since it was just under the free shipping limit, I still had to purchase more items to equal that amount to avoid paying the almost 30$ for shipping. So I did. When I went to check out, and added my credit, it deducted that and took my free shipping off so I was back to spending nearly an extra 100$ to get the shipping for free. This is upsetting when you pay for something and then can’t use the credit to get it back unless you spend an extra 79$ to get it free or use almost 30$ to get it shipped.

Fish came in healthy and aclimated well. Customer service was decent, my shipment was delayed a week because Naso Tang didn’t pass inspection.

Pricing is comparable with what I pay in our local fish store, or even a little cheaper on some things. This is my first experience with ordering fish online. Although I had a couple of fatalities, the guarantee they offer has made this a VERY pleasant experience. I re-ordered the "Dory" fish that had not survived the shipping process and received the replacement a couple of days later -- and everything is great! I recommend this to fish owners...it skips the additional steps/stress of the "middle man" fish store.

My peppermint Shrimp arrived in wonderful condition. They were packed very well and arrived on time. I look forward to placing future orders with Saltwaterfish.com.

Very good customer service

Very easy to work with

First time user, very easy transaction.

I have been a customer for many years. I would not buy my fish from anywhere else. A+