Saltwaterfish.comSaltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Morgan E.
The packaging fee is kind of overrated. The shipping is a little rough as it had me pay an extra $6 for it to be shipped to my personal address. Instead I picked it up at a holding facility. Although my fish did come in healthy and looked good. I also do think that they are a little overpriced. I would rate this place probably around average. Better stores if you're looking to go cheaper. The shipping came fast though.
Mark
Changed my review, just recieved my second order from them 2 Lionfish one was DOA. Water temps were only 63. So figured I would just order another one, but they were out of stock. Gave me store credit immediately for the DOA, but will not just give me my money back. Also if they would have had the fish in stock I would of had to repay for shipping which I don't agree with. They have a nice selection, customer service was prompt. Ijust don't agree with some of their policies. I will always try my LFS before ordering online, and will try a different company next time. The place is just a middle man. They don't see or ship their fish.
Art.
3 off my fish were dead.
Response from Saltwaterfish.comJul 1, 2022
Thank you for your review! We are very sorry for those losses. We do offer an unmatched 15 day live guarantee. If you need assistance utilizing that, please reach out to our customer service team.
Bruce T.
Too many items are on waiting list. I am never notified when they come off
Doc F.
Butterfly seems week on arrival - package was left without a doorbell ring - ice pack was melted on arrival.
customer
fish are way smaller than expected. I will go to local pet shop next time for sure.
reefer_seven
I'm giving 3 stars as some of the fishes/invertebrates that I've purchased have either been dead on arrival or died a few days later. It's about a 50% survival rate so far. I've noticed the same trend on the fishes that are not DOA. They tend not to eat anything i give them, and I try all types of food (live, frozen pellets, nori, masstick). After a few days of not eating they eventually die. Because of the 14 day stay alive guarantee, I've had no issues getting my credit back which I've been using, and will continue to use until all the fish that I order from SWF stay alive! The customer support has been excellent so far!
Ben J.
The Internet ad said that there were to be free shipping today and that shipping cost that is shown on the invoice will be adjusted out. When I place the order the free shipping threshold increased and did not deduct as stated. Very disappointed but didn’t cancel since I wanted the items.
