SagoReviews of sago.com

Man kann leider nur einen stern vergeben, am liebsten würde ich MINUS geben! Traurig, was aus diesem Paneel geworden ist. Ich laufe auch meinem Geld hinterher, zum glück ist es nicht soviel, wie ich von anderen Teilnehmern gerade gelesen habe. Seit Monaten hatte ich mal eine Umfrage, die funktioniert hat, nur gabs dafür keine Bezahlung. Hab jetzt lange zugesehen, aber ich mag auch nicht mehr. Mit meiner Zeit kann ich besseres anfangen!

If you do a project with them, expect to be waiting 2 months before you actually get paid. It takes them a couple of weeks to add the incentive to the wallet and then at least 6 more weeks to receive the virtual gift card. It’s really ridiculous how long it takes when other companies process virtual gift cards within a week or two. They really need better management.

I am waiting on a payment from a study I did in July. Focus Group/Sago is very poorly managed and should go back to paying people immediately. Virtual cards should be a simple and quick process to pay the participants, but it's not. You have to wait weeks on end to hopefully get paid, which is unacceptable. Prior to 2023 if you completed a study with them, you got paid immediately either with cash or a Bank of America debit card you could use at a ATM to withdraw the funds. I will not complete any more studies for them due to the slow method of payment.

These are the worst people in the universe. They bug you to death about doing a survey and showing up for a survey and then it takes 2 MONTHS TO GET PAID! THEN YOU FINALLY GET THE VISA CARD INCENTIVES AND WHEN YOU TRY TO USE THEM THEY ARE DECLINED! When you call SAGO about their messed up cards, they will not answer the phone and if you do get a person, they are unable to help you. You can send SAGO emails, and get ABSOLUTELY NO RESPONSE! STAY THE HELL AWAY FROM THESE PEOPLE IF YOU VALUE YOUR TIME AND SANITY! THESE ARE SOME OF THE WORST PEOPLE FOR SURVEYS I KNOW! I WISH I COULD RENT A HIGHWAY BOARD ON I-75 AND WARN PEOPLE TO NEVER GO THERE!

My problem is the same as everyone else's and it's extremely unfortunate that they continue to operate this way without even acknowledging what a problem their lapse in payment and even communication are. I warn everyone not to work with them, there are countless other market research groups that pay in a more timely fashion and have the decency to communicate with participants. Sago clearly does not have any respect or consideration for participants who have been waiting 3 months for compensation and go out of their way to make themselves unreachable. They do not answer phonecalls or emails which is why there are so many terrible reviews. 3 months without payment or any followup is insane.

I participated in my first survey and really enjoyed it. I liked being able to give my opinion and hopefully influence the product. I was a little cautious because I have seen the other ratings around incentives taking some time to be paid. But i wasn't looking at this like a job where I would get paid the same day or at the end of the week and looking at it as something fun and more of some extra "fun" money so I didn't mind waiting a little for it. i also didn't mind the wallet and choosing what form to get the incentive in. I thought that was convenient. I definitely would participate again.

If I could rate them -5 stars, I would. I completed a study almost 2 months ago and still haven't gotten paid, how is this legal? On top of that, they've locked my account 3 TIMES for BS reasons (for example, they incorrectly marked my ID as invalid) and customer service is basically nonexistent. You have to go through so much hassle in order to get anyone to help you. I'm convinced that they literally just don't have the money to pay the incentives that they owe people, and they're just doing everything they can to get you to give up on getting paid.

I completed a study, and when I asked about payment they deactivated my account. I'm still trying to get paid but their customer service feels like talking to a brick wall. Do not sign up here!