SagoReviews of sago.com

This is Focusgroup.com This is the best of the best. They have focus groups, but also surveys and they are generally very interesting surveys. Entertaining informative and fun. They pay an incentive for completion in the form of points which can then be traded for e-gift cards or physical gift cards. They expect 100% honesty and focus. The integrity of this company is transparent. I've been a participant for years and I am not going anywhere soon.

I agree with these low ratings. This used to be so fun when it was Focus group global. Now being Sago, it's not very fun. My daughter and I have been waiting since July for our incentive and it's now November. We have called, left messages, emails. They send long ticket number emails saying they will get back to you and don't. The new wallet thing is not good. This female name Megan is horrible. She forgets your conversation you had with her. You keep getting the run around if you have to deal with them. The old way of getting a Visa card in your hand the day you do the study needs to come back. Because your getting a whole bunch of angry customers.

Es war einmal .. VORSICHT da ist etwas im Busch ! Es gibt keine Rückrufe ( nur die Möglichkeit auf Band zu sprechen ) eine aktuelle Durchwahl wird nicht für eine Beschwerde Weitergabe des Anliegens benutzt ! emails werden nicht beantwortet ! seit einer Studie ( für einen großen Spielzeughersteller ) 14.Juli erfolgte keine Belohnung ( meine Tochter ist sehr sehr enttäuscht und traurig ) eine Verschleppung in Geschäftsangelegenheiten wäre immer fatal - wenn später eine Überweisung erfolgen würde , sie tun es einfach nicht = fast 2 Monate !! Was kann man tun um andere zu schützen ? man müßte an das Finanzamt melden ?? Es kann somit festgehalten werden, dass ein Insolvenzbetrug in der Regel mit einer Geldstrafe oder einer Freiheitsstrafe bis zu fünf Jahren, in schweren Fällen von 6 Monaten bis zu zehn Jahren bestraft wird.# aktuelle CEO ( sollte mal Stellung beziehen und seine Teilnehmer zeitnah bezahlen, bevor noch Gerüchte entstehen die nicht wahr sind )

Like all the reviews before me (translate the German ones), payment not received as expected. Study participation Confirmation Letter said "incentive" would be received in 6-10 days "via FocusGroup Wallet"then some fine print below it said "allow 2-3 weeks for processing and delivery of payment". When payment didn't arrive, emailed them with a tracker on it and watched them open and ignore multiple status requests. When I called them, voicemail had been programmed to tell people allow 4-6 weeks. The Confirmation Letter refers to payment as "honorarium"which Texas courts (In re Estate of Smith, 955 S.W.2d 916 (Tex. App.-Fort Worth 1997) have said is a payment. And in the case In re Estate of Johnson, 37 S.W.3d 558 (Tex. App.-Dallas 2001), an incentive can also be in the form of payment. However, Points or Rewards posted to a virtual wallet are not payment just as an IOU is not payment. While waiting for payment, I participated in another study which credited the Wallet within 3 hours and converted to a digital VISA within days. So it the delay is purposeful and avoidable since the FocusGroup Wallet is theirs and not a third party out of their control. And because there appears to be a pattern and their FAQ and voicemail confirm this is their business practice, it appears to be a fineable violation of Texas Deceptive Trade Practices Act. I hate that I have to file complaints with the Attorney General office but if I do, I'll be recommending a full audit of their payment system and promises to pay that were not kept. I'm also guessing that the German reviews here were for services abroad which implies possible international wire fraud so maybe the FTC and Interpol should be checking them out too....

Did some work for Sago. The process was good in terms of initial communication and the focus group session went well. However after the focus group, they came up with a bunch of reasons for not paying me.

Ich war schon bei den Vorgängerunternehmen Schmiedl und Schlesinger Mitglied und immer sehr zufrieden, was Studienangebote, Erreichbarkeit und Auszahlung der Incentives betraf( Schnelligkeit der Auszahlung). Seit der Neufirmirung zu "SAGO" ist alles anders. Die Auszahlung erfolgen teils nach Monaten nicht, auf E Mails zwecks Auszahlungsaufforderung wird gar nicht mehr reagiert, Telefonisch jemanden zu erreichen ist wie ein Lottogewinn und wenn man jemand erreicht, werden Zusagen konsequent nicht eingehalten. Alles in allem macht Sago den Eindruck eines Unternehmens in Abwicklung, dass entweder über eine desaströse Zahlungsmoral und Organisation verfügt oder aber kurz vorm Bankrott ist, und deshalb Schwierigkeiten bei der Auszahlung hat. Beides nicht sehr einladend und sehr enttäuschend

Seit Jahren stehe ich als Pflegefachkraft erst bei Schmiedel,Schlesinger und jetzt bei sago zur Verfügung. Ab und an gab es Probleme mit der Auszahlung des zustehenden Honorars, nach Beendigung der Studie. Jetzt warte ich aber bereits Wochen,obwohl ich alles was erforderlich war,schnell erledigt habe. Da sind mittlerweile andere Marktforschungsfirmen schneller und so kann ich keine weiteren Studienteilnehmer mehr aus meinem Umfeld rekrutieren,da bin ich doch in Mithaftung

As a physician I have been a member of Focus Group Health for years. Never had a problem with them. On May 22, 2023, I participated in two surveys one for $15 and one for $95. Then on August 14, I was notified that both the payment for $15 and for $95 was placed in my wallet on their website, and that I was to choose what type of gift certificate I would like for each of these payments. I went to the website as usual, and found that only the $15 payment was available. I emailed a copy of the same email that was sent to me by Focus Group Health informing me that the $95 payment was in my wallet, which was not true. I was issued a six digit "ticket" regarding the incident as well as an email saying they would contact me shortly. Which has never occurred despite me sending them the same information three other times and them issuing me three more six digit ticket numbers! There is a phone number however there is just a recording that says that no one can come to the phone no matter when you call. So I am out $95 and I don't even know if anyone at Focus Group Health even knows that there is a problem or are they just ignoring everyone that calls or emails them?