Sage Home LoansReviews of sagehomeloans.com

Underwritters process can be improved. Lots of last-minute requests which should be addressed from the beginning. If there are standard procedures and required documents, it should be addressed in the beginning, not towards the end where you are scrambling to get something in immediately at the deadline.

Overall great experience. The staff did an amazing job.

The refinancing process was a success! Thanks to Adam for making this experience a great one. The entire team made me feel connected during the process.

Our Sage mortgage team was so helpful in what could otherwise be an overwhelming process! Lacee was a dream and went above and beyond to answer any and all of our questions - and helped lock us into a great mortgage rate. Shawn was super helpful in our final document submissions and we felt supported the entire way through. Thanks, Sage Team, for helping to make our dream home a reality!

The staff is exceptionally helpful, professional, responsive, and a true pleasure to work with from start to finish. The process is fast and seamless. The only issue that I was told the discount rates for autopay and credit union would be applied after the loan was approved but they were actually already reflected in the quoted rate.

I never write reviews, but me and my partner are absolutely heartbroken. We were pre-approved for a mortgage MONTHS ago, so we worked with a realtor, found a house we loved within our budget, and were all set to close on August 18. All our stuff is still in boxes right now because we thought we were supposed to be moving TODAY. Yesterday, the lender contacted us to tell us that they actually couldn't count ANY of my partner's income because he has been self-employed for under two years and works a part-time job, which means that we have "variable income." Again, they had already pre-approved us back in April, and they were aware that we were making consistent income. After several panicked calls back and forth, the lender at Sage awkwardly admitted that they couldn't actually give us a loan. My partner called another mortgage lender, and they said (and I quote), "I've never seen this level of incompetence [from Sage] before." The industry regulations state that self-employment must be documented for at least 2 years to "count" as consistent income. We were NEVER told this by our lender at Sage, and the loan officer at another firm gently told us that we should never have been pre-approved for a mortgage in the first place. I'm heartbroken, we've wasted months of our time and our realtor's time, frustrated the seller, and spent over $4,000 on earnest money and home inspection fees that we have no way to recover. If you're a first-time home buyer and aren't already deeply familiar with the industry, I strongly urge you to look elsewhere for a reputable lender.

I had a great experience working with Shane Crow and Debbie Badon throughout the whole home-buying process. They were always responsive, patient (especially with me while rates were moving around!), and incredibly quick when things needed to get done. They made the lending process simple and easy, kept me informed, and were always available when I had questions. I really appreciate all their help and would definitely recommend Shane, Debbie, and the team. Great people to work with and a first-class service.

Easy! Helpful staff, great customer service, worked through bridge loan partner, too. Locked in a good rate before rates went up!