Sage Home LoansReviews of sagehomeloans.com

They updated us every still of the way

I reached out to 7 mortgage companies during my recent financing of a home purchase. Sage gave me the best service, and they didn't play games like trying to cross-sell me other products or attempting pressure sales tactics. Instead of silly games, they gave me the best interest rate and closing costs of any of their competitors. Their online systems for collecting documents are great and make things easier, but they don't use them as a crutch to skimp people contact or service. Mike Sluja was also great, and so was Stacy Kingsberry. The only "fly in the soup" is that they will very likely sell my loan on to another servicer. I knew that going into it though, because they were very transparent.

Bryan was absolutely wonderful the entire process from beginning to end. The team who did the closing was awful and made an already stressful process 10x worse. The day before closing and closing was a mess. I was notified that the cash to close was increasing by $2,000 the day before closing because they had miscalculated the sellers cash back at 6:30 pm AFTER they had already sent the final documents to the lawyer and I had done the wire transfer. So it cost me another $30 to do the second transfer, which now wasn’t there when we closed because the bank was closed when I sent the second transfer. The closing team reached out to me At 6 pm asking for our paystubs, why wasn’t that does earlier? We didn’t have access to them so we had to get the from work on the morning of closing. We finally got the updated final closing papers around 8 pm. 6:15 closing morning, I wake up to an email saying please disregard the previous closing documents they are adjusting them. WE CLOSE IN 2.5 HOURS. We did not get the final documents until 8:05 am, we closed at 9am. 55 minutes to review the largest purchase we have ever made. We finally get to closing, the money to fund the loan wasn’t at the law office yet so she said we’d check back after signing. We signed and reviewed everything, one we finished, the lawyer scanned everything and sent it in to Sage. She came back finally and said Sage didn’t send the correct amount. So she went in to call them, she came back and said that Sage told her the closing disclosure did not match!!! We had to sit there an additional half hour while we waited for the lawyer and Sage home loans to sort out if what we just signed needed to be resigned. It was SO embarrassing to sit there with the sellers while this happened. They finally came back and said we were all set and one again nothing changed!! What was the point in all of that?! The day after the loan was funded and we closed I got an email about a credit card and had them asking for my w2 from 2023. This was honestly the worst experience. I recommend Bryan, he was wonderful. Safe home loans though, I do not.

Alex and Candi were prepared every step of the way. Communication and responsiveness were excellent. They truly made the process as easy as possible.

Answered all my questions. Very responsive!

Everything was great, but for the delayed disbursement of funds. Our loan officer was terrific, the closing attorney very prompt and helpful. The closing service excellent at scheduling, but sending the funding wire should be a morning priority. Because it was sent late in the day on a Friday, our building materials could not be ordered until Mondaycreating a work delay.

Eric and Tracy walked me through the entire process of securing our new home as quickly as possible. I look forward to working with Sage Home Loans in the future.

I had a fantastic experience with Sage Home Loans. I reached out on a weekend and was pleasantly surprised when Halli responded right away. She was incredibly easy to work with, and always responsive, clear in her communication, and truly took ownership of my loan process from start to finish. Thanks to her dedication, we were able to close early. I really appreciated how smooth and stress-free everything was. Highly recommend working with Halli and the Sage team!