Sage Home LoansReviews of sagehomeloans.com

Everything was okay until refi loan closed. Now I'm a week out from my first payment, no one return my call, the title company they used won't send me copies of executed docs, I have no idea where to send my payment, Sage's main number doesn't have me in their system, they tell me to talk to my loan officer (wish I could, he got his numbers from me and won't return my calls), MERS isn't showing the new loan yet... What a mess. Avoid at all costs!

Effecient operation.

Initial conversations were great. Seems like communication between staff is lacking. I did not appreciate that loan approval and documents were m ot initiated or collected from first contact. Waiting until under contract proved to be stressful, rates may have changed for the worse. There app is not user friendly, meaning you must add all documents at once. You are unable to add or update a document until they finally review documents then reach out to requesting an update that you already tried to do it couldn't. Once under contract everything is time sensitive. They app/system is not time efficient.

Troy was excellent, always available and really helped push through the closing with the underwriter when there was a hiccup with the HOA.

Wonderful. They are very clear and explain everything.

Competitive and clear pricing. Loan officer and Coordinator were both very helpful all the way thru. Fast and fair underwriting. Just 5 Stars all the way thru - I am very pleased with the whole process and would and will use them again.

I was passed between different agents and asked for information I had already submitted numerous times. It was difficult to upload documents into the website. I was told about the time of my closing at 8:30pm the day before. At the closing, I was told I did not need anything but my driver's license but I owed money to the title company and was not told about this.

Quick, simple, and smooth.