SagedentalReviews of sagedental.com

Today was one of the most frustrating and unreasonable experiences I’ve ever had. I took time off work for my scheduled appointment, only to be denied the very services I was promised. Two months ago, I was reassured that I wouldn’t need to return to my original location for my cleaning something I was initially concerned about. Instead, I was told I could have my cleaning done at the Winter Park location, followed by the orthodontic portion of my treatment, where the bottom brackets would be placed. But when I arrived, I wasn’t met with professionalism or courtesy. Instead, I was greeted with dismissive giggles, rebuttals, and a complete lack of empathy. Rather than taking accountability for the misinformation, the staff met me with confrontation, making an already frustrating situation even worse. To make matters worse, when I requested their corporate contact information to file a complaint, I was deliberately given the wrong number. It wasn’t until I called the Maitland location where the staff was far more professional that I was finally given the correct contact. This type of unprofessionalism is unacceptable. No paying customer should have to fight just to be heard, let alone struggle to file a simple complaint. I will make sure that every individual responsible for this experience is held accountable not just by leaving reviews but by escalating my concerns to the highest level. If you’re considering this location, think twice. If this happened to me, it can (and likely will) happen to others. Businesses like this need to be audited and held responsible for their poor customer service. It’s time we stop accepting this kind of treatment and demand better. I also believe that because of its unprofessional nature quite a few good working class providers have left the company. Sage has gone to the DOGS!

Would give the hygienist a 5, but the rest of my experience a 0. Front desk staff is rude and unprofessional. Very cold and unfriendly. I called after the visit with concerns about what they were charging and I was given no respect or answers and then I was hung up on. They tried to add on all kinds of extra charges that my insurance would not cover and they told me I had no choice if the doctor said it was necessary. They also refused to acknowledge what my dental plan would pay. My insurance agent was going to call them to set them straight, but I opted to not go back. I was afraid of how I would be treated after questioning them. Do not go here..

hygienist broke my bottom front tooth during deep cleaning.dentist sajd i would have to pay if they put a crown on.i paid over 500 for the cleaning.I am 77 and live on social security so ir will take me months to pay off cleaning

Sage Dental West Delray never returns phone calls. Their whole team is inefficient.

I made a huge mistake by going to sage dental. They gave me a quote of my treatment plan after consulting with my insurance company. Now they are finding that insurnace does not cover the benefit. Now they are asking me to pay for crown, which was not even needed. They also gave me some unnecessary products which I returned unopened. But they would not return my money. Staff was extremely rude and impolite. Doctor Lee, who put my crown did not take the sample property and my bite was totally out of sync. Then Dr. Patel spent 2 hours to fix it by grinidng the crown. I would never suggest anyone to go to sage dental. They do not care for their customers. They are rude and mean. I would never visit them again.

This dentist is the rudest dentist in the history of dentist s. She stole my money and ripped me off also. I'm on disability and my life is difficult enough, and then people like that treat me like crap and steal my money. That's a crime against the elderly and disabled.

I feel I am a victim of fraud. They tell me my State of Illinois retirement dental insurance is "high risk," so they require me to pay for everything up front, and that my insurance company will reimburse me. NEVER had this problem anywhere else. My insurance company states they never get a bill, and that it looks to them that they are WAY overcharging. Still waiting for my reimbursement checks for over the last 3 years? They like to list an overblown cost for a procedure, tell you you get a discount, then you find out the price you have to pay is still way too high. Just like going to a shady car dealer. I'm not letting them see this review because I still have to go in and have my implant, and they will hold it against me.

I feel betrayed by Sage Dental! I share the same feelings already shared by another customer, I just ordered a routine cleaning , but there office in the Jacksonville town center they started the service without explanation and cost, they even asked if I had images before or panoramic, since I am very careful with my teeth since ever my bite is perfect I just needed a routine cleaning. To summarize in the end they showed the bill and I asked for explanation and the officer was very rude avoiding give the details, my insurance company denied services provided but not required and became my responsibility to pay the bill. Be careful! Note as the same complaint below no image paper for the service not required charged provided.