Joshua B.
It’s concerning to see businesses…
It’s concerning to see businesses increasingly shift responsibilities onto consumers under the guise of ‘convenience.’ Self-checkouts, while marketed as a time-saving tool, essentially turn customers into unpaid cashiers. To add insult to injury, consumers are now being charged for bags and provided no incentive or compensation for performing what used to be a paid role. This raises serious ethical and potentially legal questions. What happened to businesses prioritizing service to their customers? It seems the tide has turned, with consumers now serving companies for free. Labor laws exist for a reason—perhaps it’s time for a class action to remind corporations of their responsibilities.


