Safe Step Walk-In Tubs & Showers Reviews | Read Customer Reviews of safesteptub.com

Safe Step Walk-In Tubs & ShowersReviews of safesteptub.com

3.6788 reviews
Therapy & Senior Health
618 Grassmere Park #16, Nashville, Tennessee

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Safe Step Walk-In Tubs & Showers

About Safe Step Walk-In Tubs & Showers

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."

Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: safesteptub.com
Website: safesteptub.com
Category: Therapy & Senior Health
Location: Nashville, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Safe Step Walk-In Tubs & Showers reviews

788 approved reviews, newest moderated first

Eric
Dec 11, 2015
good
very efficient installers and customer service good so far
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Rudolph G.
Dec 11, 2015
VERY GOOD
well built and everything we thought it would be.
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Donna W.
Dec 11, 2015
We love our Safe Step Tub
I checked on a site on Facebook and was contacted by Safe Step. The sales person was knowledgeable and not pushy. I especially like the micro bubbles and the lights-very relaxing!
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Richard
Dec 11, 2015
So far so good. A few improvements would help.
We have had the Safe Step Walk-in Tub for about a month. It is great to relieve those muscle and joint pains in this 78-yr-old. I can scoot forward and sit down so the water is up to my neck, and then lean back to let the massage jets get my neck and upper back. It is important to not let the water temperature get too hot — not over 104, as you can get very woozy when getting out if it is hotter. One recommendation: it is too easy to accidentally turn on the jets with your left elbow as you rest your arm on that side. If both the micro-jet button and the water-jet button were on the right side, then that would not happen. Overall, we are very satisfied.
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Andy
Dec 11, 2015
Tub works fine. Do not like the fact door opens inwards. Also, buttons on tub edge can be too easily pressed by accident
Tub works fine. Do not like the fact door opens inwards. Also, buttons on tub edge can be too easily pressed by accident. Salesman said he woul check back after install. Has not done so.
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Lloyd
Dec 11, 2015
SAFESTEP
It took three to get the shower rod installed and then two to three more weeks to get shower curtain to get the whole tub together.Not good for business.Other than that everthing looks ok. Lloyd Henry
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Cindy B.
Dec 11, 2015
Great installation in one day & no mess to clean up afterwards.
No sales pressure to buy and explained everything we would get with this tub. We use it at least once a week and that is because we need to install a larger water heater. Did not think of that when purchased. Will be great for my daughter when she visits, she has arthritis and this tub will work wonders for her. Kay
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Dar
Dec 11, 2015
excellent work
I love my walk in shower. The work done was so nice to see after my old tub. I had problems getting in and out of my tub and now I have 2 sturdy bars to hold onto and only a two inch step into a wonderful shower experience. The only recommendation that I would give is to pay the extra for a straight seat. I have a corner one and because of my bathroom setup, my seat faces away from the shower. The seat is also slippery when it's wet and I rarely use it to sit on. I made it another shelf for my shampoos and body washes.
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