Sheila
I Love this product!
Install was efficient and professional. This tub is the best ever for me.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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788 approved reviews, newest moderated first
Sheila
Install was efficient and professional. This tub is the best ever for me.
Jim
From the very beginning I was treated with respect and the salesman, Installation crew, and follow-up emails and phone calls were professionally handled. Great Job.
Crissie and W.
We love our new safe step walk in tub. It was installed in one day. The guys who installed it was very professional and cleaned up behind them. Love the micro bubble setting. I would recommend this tub for anyone who has trouble getting in and out of a regular tub.
Richard and G.
It is everything we had hoped for!!
SHELIA
We love our tub and use it as much as possible.
Robert and A.
We over paid! No one wants to see it. I have shared that I have Safe Step tub. They ALL said too much and won't have a sale person show it to them! SORRY!
Lannie and E.
Tub will not allow water temp above 110 degrees no matter what water heater is set. No wall shield installed around top of tub. Over all very messy work only a little clean up. Had to scrub the entry floor. Also I will need to repair wall by tub.
Nancy
Generally speaking the experience was excellent. There were two exceptions to this overall level: 1. There was no manual provided with the tub installation and apparently there is no manual available online either. 2. An online 'chat' promised a call from a Safe Step Walk-In Tub representative to answer the question. No response was ever received. The gentlemen who came out to install the tub were very good and helpful. I just feel as though there is a gap in the complete process and found it incomprehensible that there would be no documentation with the tub; paper or online. Thank you.