RW&CO.Reviews of rw-co.com

MERRY CHRISTMAS EVERYBODY !! I love the way my black and grey dress pants are turning pink because of RW's poor quality. Even though they have seen pictures their excuse is they only guarantee quality for 60 days .After reading my negative review they asked that I call to resolve this issue BUT THEY NEVER HAD THE COURTESY TO RETURN CALLS. Please do not waste your money here

Skräp från Kina. Falsk reklam!

This company has the WORST customer service I have ever dealt with. They take forever to answer an email and their response is so useless, they don't even read the cases properly. Long story short, they offered a promotion that was not working properly on their website. I sent an email to customer service, it has been almost a month without resolving the issue. Once, I even contacted their online chat asking for an update on the case and they told me someone will email me shortly. Took them 14 DAYS onlu to ask for information that was sent in my original email. I replied with my opinion about the experience and once again no response. Or maybe I just need to wait for another 14 days.

If I could give 0 I would. They lost my package.. made me wait 10 business days to start a claim with the post office.. made me wait 10 more business days for a refund and never got it. Be very careful when ordering online. I use to love shopping here for men stuff for boyfriend.. never again.

I am travelling from India and I went to rw&co in Guildford mall and we were dealt by Preeti in the shop . She is an excellent worker and was a great help for shopping . The shop is lucky to have her as a sales person

Love the trendy styles at RW&Co but I still have not received my slight puffy sleeved shirt. It was delivered on a work day and someone stole the parcel. It was probably dropped off where it was visible to the public as was the previous order. Customer service said to wait a full week in case it was delivered elsewhere in error. Even before the 7 days were up, they closed my file and said since they have not heard from me, it was resolved. I would have timed the delivery on a day I was off work to look out for my item BEFORE it was stolen but there is not an exact date given when you order it. I'm now less inclined to order delivery... too bad. I'm thinking what shadey person out there is wearing my RW shirt or... sold it to the black market?

J’adore votre magasin Mais il faut que j’aille à Québec Comme j’habite sur la rive sud J’adorerais que vous ailliez un magasin à Lévis

Very poor experience. They claimed 3-7 days for delivery only after placing order 2+ days days they published delivery dates what was 9nbusiness days. When I tried to cancel the order that was not shipped they said they can't cancel and I have to take it to a store.