RW&CO.Reviews of rw-co.com

Customer service sucks, poor quality clothes and expensive. Will never shop there again.

Terrible quality and customer service. Spent 80$ on a pullover sweater from the Toronto Eaton Centre location. Worn once, and the stitching in the underarm unraveled. I stitched the product to repair the massive defect. Contacted customer support who said nothing can be done since I "altered" the item. Sebastian was his name- extremely rude and condescending, and then ghosted me. I had spent several hundred $ at this store and will never spend another dime at RW&CO- overpriced garbage and they don't stand by their products.

I am extremely disappointed with RW&CO’s customer service. I ordered a business suit over two weeks ago, and my parcel has still not been delivered. Despite multiple calls to customer service, no one has picked up. I’ve also emailed them, but they refuse to open an investigation with the courier company, claiming that the parcel has been delivered, which it hasn’t. This experience has been incredibly frustrating. The lack of response and assistance from RW&CO is unacceptable. I advise others to think twice before purchasing anything from this company. Their customer service is absolutely lousy, and they clearly do not value their customers. Save yourself the trouble and shop elsewhere.

Les employés reste au comptoir à discuter 👎 Michael a la caisse à été formidable et a répondu à mes questions 👍 Les vêtements 👍

Bought 3 pairs of pants and the colour is washing out and there are pink shades are showing..and now threads are coming out . RW said it was my dry cleaner but it isn’t and then they said they warranty only for 60 days. DONT WASTE YOUR MONEY HERE

Mr Amrit at heartland-mississauga store is an amazing blend of patience, attitude & presentation; His smiling profile with skillful communication is a treat; God bless him & your store with plenty of growth💐

The manager at Sherway Gardens Mall (Heather) is really rude towards customers. I saw her being rude towards her own employees as well.

Placed an order online as it had good discounts due to Mother's Day weekend. The order was cancelled for "billing reasons" - called my Credit card company, they said no issues on their end, although the cancellation said it was due to billing issue. Then I emailed them to place my order again with the same prices and they said they cannot honour my price - complete BS! And bc I got the cancellation email 3 days after I ordered, then obviously I cant get the discount on the website anymore. How can they approve my order and 3 days later cancel it