Wanda L.
I never expected a reply back to my…
I never expected a reply back to my request. And suppliers were telling me that my shade was obsolete and there were no parts available

We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Wanda L.
I never expected a reply back to my request. And suppliers were telling me that my shade was obsolete and there were no parts available
Tim
That you replied to my letter very quickly and yaou shipped my parts very fast. So far customer service has been great,I need to contact you again but Im betting things will go smooth again.
customer
The person that help me.
Tim T.
From the time I placed the order for our replacement rv awning fabric until delevery, communication with this company was excellent. The replacement awning is original equipment quality and fit, exactly as advertised. I would not hesitate to ourchase from them again!
Joe G.
Great help in finding matching replacement arms. Delivery was quicker then promised.
Craig O.
Still waiting for product, have not received it yet...ordered the end of July...no auto updates on order status...had to contact the company and was told I should have delivery by last weekend...no delivery and no updates as to when, from rvcarefree :(
David R.
I ordered the wrong part. The staff helped me figure out what part I needed and shipped it out quickly. Excellent service.
James L.
I'm NOT sure why you think I've given a great review as I had a very poor experience with carefree . I ordered a shock to replace one that was on their awning, was charged $45 plus tax and $7.50 shipping and received a small 4" packet with 2 pins and 4 rubber bushings, no shock wes received which is what I ordered . Would not recommend them to anyone