warren A.
I found the site to be hard to navigate
I found the site to be hard to navigate. A pitcher of the parts would be helpful as I will not be Shure, I ordered the wight part until it gets here.

We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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warren A.
I found the site to be hard to navigate. A pitcher of the parts would be helpful as I will not be Shure, I ordered the wight part until it gets here.
Jayco R.
Very helpful with figuring out what I needed. On the other end I bought the shock and hardware kits each and received both much to my surprise the shock seems normal and price a little high but not to bad but a small bag of mounting hardware with a couple pins and small plastic pieces for 48$ is an extreme rip off. I could get these items at any hardware store for a few dollars. I don’t know how you can consider this a fair price. I will be reaching out and returning these.
Jules
i was able to find the missing piece for my awning at the website. there are diagrams and part numbers. the item shipped quickly and worked as needed.
James Lee M.
They have everything you need
Doug S.
High Speed Service
James W.
My awning ripped while on a 110 day trip. I had 18 days before entering Canada and the web site said 1-1.5 weeks. It’s going to be 3 weeks and no one will help get it to me before enter Canada. No one will ship it overnight or 2 day to me. “Can’t expedite”. Nice answer. I will be leaving a week from today to enter Canada for a month and really hope my ripped awning that is zip tied to my rv will hold. $1000 awning and CareFree could care less about helping me at all. If someone would actually tell to be (will only email) that would have been nice.
Jeffry S.
The service from RVCAREFREE was outstanding. They did everything possible to find the part I needed. The communication via email and a cellphone call to assist me was world-class. I will be happy to work with them again!
CHARLES
Very fast shipping very easy to install