RVCAReviews of rvca.com

Ordered a button up shirt and it arrived looking like garbage with threads poking out all over. Now I gotta return it, what a pain. How could they send a customer a shirt that looks like that? One glance would tell you this needs to go in the trash but they sent it out anyway.

I used RVCA to purchase some clothing items for my brother in law's Christmas gift. When the items arrived, I was sent three completely different items to what I had ordered. The only way to contact them was via online form submission. By the time someone got back to me almost 2 weeks later, it was too late for them to send me the correct items to arrive by Christmas and they advised me to return the items for a refund. They tell me the items were received on 14 January and to wait 2 weeks for my refund to arrive. Nearly 4 weeks on... still no refund. And it was their mistake in the first place. DO NOT use this company.

Bought a few pairs of pants from them. Was sent about 10 spams a week afterward. Despite unsubscribing from their email list, I keep getting spammed. Ridiculous...and illegal.

Ordered 2 products in the previous 2 months. Both products recieved were the incorrect items. Seems they don't hold the stock they are selling and try to send you an alternative product in the hope you won't request a return. Impossible to contact customer services because there isn't one! No contact details to be found despite the order email stating they can be contacted by phone and email!

Arrived quickly! The best quality clothing I’ve ever received. Ordered the women’s sports shorts, two different pairs. So comfortable and flattering. Customer service was spot on! Will be shopping again! And again and again

Sadly the reviews are right, their returns policy is don’t return it or return it and don’t expect a refund. Truly mental that a company like this can be so poor, worst still they don’t seem to care that their reviews are so so low

It takes an entire week before they can even ship an item out, so if you need it within 10 business days…..good luck!

I've emailed RVCA (Who are part of Billabong) over 8 times, messaged them on instagram also, no response. They took payment for a product, cancelled the order, didn't email me, didn't refund me. Won't communicate back. I am so lucky I paid through Paypal who I've escalated it to now. Worst customer service ever and the clothes are sh**te quality.