RVCAReviews of rvca.com

23.03.2021 I ordered over a month ago, tel. number does not exist, emailed countless times. DONT BE FOOLED BY THE WEBSITE, ITS A COOL WEBSITE AND LOOKS OFFICIAL. READ OTHER REVIEWS, SAMO SAMO. ........................... U P D A T E ....................... 13th April 2021 Okay ! It took a long time to come but I got my cap / delivery... phew! I am very happy with it, its very good quality, I don't know why they make it so hard to trust them. They need a better marketing strategy.

DO NOT BUY FROM THIS COMPANY Purchased a coat over a month ago, it took over 2 weeks to arrive. I sent it back and after countless emails to their online contact form (at least 20) no response or refund. Their contact number also doesn't exist. I've resulted to slandering them on every platform possible.

Does this company actually exist Zero customer service never reply from emails 9 days for a cap still pending shocking Think I've definitely been robbed Do not use this company

Ordered a product a month ago Stuck with DPD UK who won’t send me it has it’s missing my address Tried to get it updated and even gave my address , order details, receipt and invoice Rvca won’t respond to queries asking for help Horrible service from Rvca and Dpd

Pretty bad customer service. They send me the wrong size of the product, so i did the return, it was a birthday present and i'm still waiting for my product, already pass 2 MONTHS.

I think the brand makes cool stuff that really suits my style but unfortunately the whole ‘sustainability’ thing that they claim as part of their brand seems to be no more than greenwashing. The clothes came wrapped in layers and layers of plastic, smelled super toxic and there was already some loose seams on the brand new clothes (no better quality than H&M). So this was a one time purchase for me, unless this brand makes a bigger effort in terms of sustainability.

It took a month for product to be delivered from 1st jan to 27th jan. I returned on 2nd February, they ignore all emails, the tracking stated on the 4th it had been returned and still they have my money. I don’t understand how they can’t see this kind of behaviour destroys businesses as it isn’t honest. I’ve now resorted to contacting my bank today to try and get my money back.

I ordered four items over a month ago but did have said that the parcels were sent with the wrong address and customs details so can’t deliver it. They tried to contact RVCA for the correct details but have received nothing on return. I have asked RVCA for refund via email 3 times but they won’t respond. Can anyone advise me on what to do? I never had this happen before m, the customer service is non existent. Order number 330070371