Pat from L.
Good clear instructions
Good clear instructions. Best explanation re importance of keeping hydrated I have seen.

Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent

Outdoor & Winter Sports · Jackson, New Hampshire
Excellent

Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports
Excellent
1,249 approved reviews, newest moderated first
Pat from L.
Good clear instructions. Best explanation re importance of keeping hydrated I have seen.
Bethany O.
The plan sent through was great, I couldn't commit the time, the team were helpful and provided me with 50% refund after I spoke to them.
stephen S.
I have not signed up for Ruut. I was interested, because I want to improve my hrv -- for recover from weight lifting at 69 years old...took their quiz, acknowledging I have high energy -- at the end they told me how I was drained and running on empty (opposite of what I said) -- given that level of incompetence I would not recommend the company -- they are only responding to sell
Response from RuutMay 11, 2026
Hello Stephen, Thank you for your detailed feedback. We sincerely apologize for the disconnect between your quiz answers and the results you received. We aim for our quiz to provide personalized, accurate insights, and it’s disappointing to hear that we failed to reflect your vitality correctly. We appreciate you bringing this to our attention, as it helps us refine our algorithms to ensure they are competent and truly reflective of our users' input. We’d love the chance to make this right or provide you with more relevant information for your fitness goals. If you're open to it, please reach out to us at [email protected]. Warm regards, The Ruut Team
Anastasios M.
Fast response in customer's request even on weekends!!!
Consumer
Be very careful you are signing up for recurring payments . Very difficult to contact
Response from RuutMay 11, 2026
Dear Valued Customer, Thank you for your honest feedback. We sincerely apologize for any confusion regarding our subscription terms and for the difficulty you experienced in reaching us. Transparency is very important to us, and we aim to make it clear that our services operate on a recurring billing basis. We are also working hard to improve our response times so that our support team is more accessible when you need help. Please reach out to us at [email protected] so we can assist you with your account settings, ensure your subscription is managed exactly how you want it, and answer any questions you may have. Warm regards, The Ruut Team
Nancy S.
It doesn’t talk to me
Response from RuutMay 11, 2026
Hello Nancy, Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns. We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you. If you have any further questions or suggestions on how we can improve, feel free to reach out to us at [email protected] - we'd love to hear from you! Warm regards, The Ruut Team
Customer
If it were possible to give 0 stars, that would still be too high of a score for this shambles of a company. I never signed up to this company. I don't even know what they do. But apparently someone else has had access to my emails and PayPal account and signed up. Having had nearly £140 from me I asked them to cancel any accounts they had associated with my name and email address as this wasn't me. They have apparently deleted all the information, but continue to email me telling me I must have signed up. After my initial contact to them they offered a 50% refund of the latest payment. As I had no idea who this company was or what they were taking money for, I opted to open a PayPal dispute. Unfortunately PayPal have ruled against me as I can't prove a negative in that I never set up an account with this company nor agreed to pay them. This sucks, but not much I can do about it, other than warn anyone else who might know who this company is and is thinking of signing up with them that money could be taken from your account without your prior consent, and you will be hounded with emails if you try to cancel. I have no feedback on the actual product or service they offer, as I never signed up in the first place 😂
Response from RuutMay 11, 2026
Dear Valued Customer, We are deeply concerned to hear about your experience, and we sincerely apologize for the distress this situation has caused. Please understand that we take allegations of unauthorized account access and billing very seriously. While our previous communication may have missed the mark, we want to clarify that we never intend to take payments without consent. To resolve this, please reach out to us directly at [email protected] so we can investigate your case further. We truly value your security and peace of mind, and we appreciate the opportunity to set this right. Warm regards, The Ruut Team
gaea
It was very simple to cancel my subscription. There was no hassle at all from the company.