RuutRuut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports
Excellent
1,249 approved reviews, newest moderated first
Rolf
Efficient and professional support
Response from RuutMay 28, 2026
Hello Rolf, Thank you for your feedback! It is our goal to offer a helpful, professional, and compassionate support experience, and we are so happy to hear that it came through for you. Thank you for growing with Ruut! Warm regards, The Ruut Team
William S.
Good support behind the app.
Response from RuutMay 28, 2026
Hello William, We are truly grateful for your kind words about our support team. It is our mission to be there when you need us most, and it is an honor to support you on your recovery journey. With gratitude, The Ruut Team
Philip J.
I had a self created user error that required customer services support. They resolved the issue immediately. Very impressed
Response from RuutMay 28, 2026
Hello Philip, Thank you for your lovely feedback! We are delighted that our support team could assist you and make your experience smoother. We are always here if you need us again. Warm regards, The Ruut Team
Ole Rolf L.
jeg fik meget hurtigt svar på min anmodning.
Response from RuutMay 28, 2026
Hello Ole, We are so happy to hear that you had a positive experience with our customer support. It is always a pleasure to see that our efforts make a difference. Thank you for being part of the Ruut community! Warm regards, The Ruut Team
Libby P.
Had a question regarding app synching with my Apple health data. Received a message stating it’s not available at this time and my point of view is valuable
Response from RuutMay 28, 2026
Hello Libby, Thank you for the great review. Our customer service is always happy to ease your experience with our service and answer any questions that may arise. We are always striving to improve our products and appreciate the input from customers like you. With appreciation, The Ruut Team
Sehr geehrter Herr Matthias S.
Cancellation worked very well. The program is kind of useless. At least to me.
Response from RuutMay 27, 2026
Hi Matthias, Thank you for taking the time to share your feedback. We’re glad to hear that the cancellation process worked smoothly for you, though we’re sorry to learn that the program didn’t meet your expectations. We understand that different users have different needs, and we regret that the product didn’t feel useful in your case. Your input is valuable and helps us identify where improvements may be needed. If you’d like to share more details about what felt unhelpful or what you were expecting, our support team would be happy to look into it further and assist you — you can reach us anytime at [email protected]. Warm regards, The Ruut Team
jacques
Concerne : Plan d'entraînement HRV Beaucoup de bla bla , de la parlote, des pages de lecture inutiles en boucle . En clair un marketing efficace dans lequel je suis tombé . tellement "low level" que tu arrêtes de lire au bout de 5/6 j et que tu oublies de résilier l'abonnement . Service client très réactif . Je reste curieux de savoir comment ces "banalités" peuvent faire augmenter la VFC aux niveaux annoncés !!!
Response from RuutMay 27, 2026
Hi Jacques, Thank you for taking the time to share your thoughts about Ruut. We truly value your feedback and understand your concerns regarding the service. We would love to look into this and assist you further. However, because your contact information wasn't provided with your review, we are currently unable to locate your account to investigate the situation. Could you please provide your registration email or contact details here on Trustpilot so we can find your account and work towards a resolution for you? If you have any questions or need anything else in the meantime, please don't hesitate to reach out to us directly at [email protected]. We're always here to help! Warm regards, The Ruut Team
June
I felt seen!
Response from RuutMay 27, 2026
Hi June, Thank you for taking the time to share this. It’s really meaningful to hear that your experience felt supportive and personal. We always try to make sure people don’t just get answers, but also feel genuinely heard along the way. We appreciate you being with us and sharing your thoughts — it truly means a lot to the team. Warm regards, The Ruut Team