RuutReviews of ruutlabs.com

Response from RuutAug 11, 2026

Hi Steph, Thank you for sharing your feedback. We’re sorry to hear that Ruut did not fully meet your needs or deliver the service you were expecting. We’re glad, however, that you had a positive experience with our customer service team. We truly appreciate your feedback, as it helps us identify areas where we can improve and provide a better experience for our customers. If you have any further questions or concerns, please feel free to contact us at [email protected]. We’ll be happy to assist you. Warm regards, The Ruut Team

Response from RuutAug 11, 2026

Hi Anna, We're sorry about your experience with Ruut. We have reviewed your account and taken the necessary steps to fully resolve your billing concerns. Please check your email inbox for the specific details regarding this resolution and your account status. If you have any additional questions or concerns, please don't hesitate to contact us directly at [email protected]. We're here to help. Warm regards, The Ruut Team

Response from RuutAug 10, 2026

Hello Diederik, We are delighted that you are enjoying your personalized plan! Our goal is to support your recovery path with tools that truly empower you, and your review tells us we are on the right track. With appreciation, The Ruut Team

Response from RuutAug 10, 2026

Hello Mark, We are so happy to hear that you had a positive experience with our customer support. It is always a pleasure to see that our efforts make a difference. Thank you for being part of the Ruut community! Warm regards, The Ruut Team

Response from RuutAug 10, 2026

Hi Warren, We are truly sorry to hear that your experience with Ruut fell short of expectations. We would love to look into this and assist you further! However, because your contact information wasn't included with your review, we are currently unable to locate your account to investigate the situation properly. Could you please provide your registration email here, or reach out to us directly? We want to ensure this gets resolved for you as quickly as possible. If you have any questions or need immediate assistance, please don't hesitate to email our team at [email protected]. We are always here to help! Warm regards, The Ruut Team

Response from RuutAug 9, 2026

Hello Paul, Thank you so much for your kind feedback! We're delighted to hear that your issue was resolved quickly and that you had a positive experience with our support team. Providing friendly, efficient, and helpful service is something we truly value, so it’s wonderful to know we were able to assist you. We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future. Best regards, The Ruut Team

Response from RuutAug 8, 2026

Hello Elaine, Thank you for taking the time to share your experience. We're sorry to hear about the confusion surrounding your cancellation and the unexpected renewal. We'd really like to review what happened and take a closer look at your subscription and refund request. Unfortunately, we can't identify your account from your Trustpilot review alone. If you could share the email address associated with your Ruut account here, or contact us at [email protected], we'll investigate your case and do our best to help. Kind regards, The Ruut Team

Response from RuutAug 7, 2026

Hello Deb, Thank you so much for your kind words! We're delighted to hear that your first experience with Ruut has been such a positive one. Providing quick, clear, and helpful support is something we strive for every day, so it's wonderful to know our team was able to answer your questions and make you feel supported. Your feedback means a great deal to us, and we're excited to be part of your health journey. If you ever have more questions, we're always here to help. Kind regards, The Ruut Team