runwayml.comReviews of runwayml.com

Paid for a plan. It made one crappy video and wasted all my credits. Support is a nightmare. I would defiantly stay away.

Completely useless. I paid 95$ for unlimited plan. some of my first video generations was fast but the more I generate, the longer I have to wait in line. Until I forget what I even wanted to do. I wish I had realized sooner that the unlimited plan is a scam. its not even follow my prompt. I wasted my money

Will not follow the prompt I provide; EXTREMELY expensive, as most results will not be of use. It will only work in specific and very generic situations. Waste of time.

I've had nothing but a positive experience with RunWay's customer service, even though I wasn't able to generate exactly what I was hoping for. I have no clue what these people were doing to get such bad customer service... (maybe a lack of professionalism, entitlement, and not treating people with respect??) As a web developer and business owner, however, and knowing that AI technology is in its infancy, you have to be understanding! Anyway, they have resolved my issues and gone above and beyond twice now, and so I wanted to help tip the scales.

My experience working with act two was very, very bad. To get a 30-second scene out, I had to spend 400 points. And the very strange reason is that the result is not uniform even though it's the same image and the same video. Without any settings changes. In one scene, the character doesn't move his hands, in the second scene, the sleeves of the garment expand in the area near the palm. And in the next scene, the lighting changed completely!?!?!? Also, when I pressed the GENERATE button, I saw that it didn't respond, I pressed it again, and then I saw the same segment running twice and of course it took me 200 credits! Something very sinister is going on there. There's no one to contact. There are no instructions on how to prepare the character and video (like resolution, etc.) You just go in and try and you'll be fine, and in the meantime, this learning costs you precious credits. Not worth it!

Absolut unbrauchbar und nicht ein Mal Alpha Version. Selbst das neuste Gen 4 Model hält sich überhaupt nicht an den Promt. Das Schlimmste ist aber, dass fast nach jedem Generierungsversuch ein und derselbe Fehler kommt "I apologize, but I encountered an issue processing the previous response. Could you please try your request again?" d.h. das Model hat nach der Generierung des Bildes (es generiert zuerst Bild aus dem Promt und erst dann das Video daraus) bereits vergessen was im Promt eine Zeile davor stand. Wenn Du sie an den Promt erinnerst, wird dein Guthaben (Credits) abgezogen. So kann es unendlich lang dauern und wenn Du Glück hast, wird eventuell etwas rauskommen, aber NICHT das, was Du wolltest. Du zahlst praktisch für die Fehler der nutzlosen AI. Mit deinem Geld wird AI des Herstellers trainiert. Klevere, aber unfaire Idee, die eher an einen Betrug erinnert, als an ein nützliches Tool. Die meisten AI Tools werden kostenlos zur Verfügung gestellt, wenn sie eine Alpha oder Beta Version herausbringen. Runway hat sich wohl für eine klevere Variante entschieden. Aber für alles wird man in diesem Leben bezahlen. Diese Welt basiert auf Ursache-Wirkungs-Prinzip

Do not buy from these liars

18 months ago, i miggt habe praised RunwayML for a great product at a reasonable price but after revisiting this platform I am left shell-shocked and aghast at their descent into insignificance. Video generations lag behind competing technologies to the point of unusable. Customer services hide behind policy to avoid the obvious need for refund. Despite offering a goodwill topup of tokens, which are effectively worthless, the terrible service on all fronts means that at this point, it is little more than an elaborate scam. I am certain they will attempt to deny it to save face but I have never been so incensed by a companies lack of integrity, that I am now compelled to share this experience.