runwayml.comReviews of runwayml.com

The images are sometimes great, but their credit system is extremely unfair. At the end of the month, all unused credits disappear — even if you had 400 left! They think this will push customers to keep paying, but in reality it just drives people away. I felt scammed when I lost credits I had already paid for. This is not customer-friendly at all. There are better alternatives out there — don’t waste your money here.

The quality of the rendered images is so bad that I can't use them. So what's the point? It then asks to upscale to 4K, but that doesn't make it better at all.

Certain Useless Negative Terrible Service. Work out the acronym. They steal your email and then won't even let you generate a test video before this shady, awful service wants you to pay. I wish them to fail as a business, company, service and in every other possible way for wasting people's time. I hate this practice. What do you even want me to pay for if i don't know for sure your service works? Disgusting.

This platform is absolutely terrible. It doesn't follow the prompts but still charges irrespective of the quality of what it produces and it's a massively long winded process to try and claim your money back. Avoid this at all costs!

Nonostante abbia fatto l abbonamento ""illimitato"" ossia senza dover usare i crediti, devo per forza usarli, se no prima di eseguire il comando impiega oltre 15 minuti per editare (male quasi sempre) un video di 5 secondi, ogni 5 secondi di video sono 75 crediti, quasi 1 euro... e il risultato é pessimo! Un IA che indipendentemente da come viene formulato il prompt fa di testa sua, totalmente diverso da come ci viene "venduta" fidatevi non provatela neanche perche butterete solo soldi!

€12 for subscription - it messed up the video i asked for and then requested me to pay another €12 for it to try again. scam company.

It often crashes after a few generation of 10-second clips, and gives a message of ‘Unknown error occurred and try later’. I had to start a new project and lost the theme and character consistent properties. It also often crashes and said ‘there are errors from our part and we will refund your credites, but it never refunded me. It was a very annoying experience and I’ll never use it again.

I wish I had stopped and read these reviews before subscribing to Runway. It is a complete joke. I asked it to animate an image, the first time it returned the image as a video, without any animation. The second time it turned people into dogs. Avoid!