Brian S.
The door is really good quality and…
The door is really good quality and works very well - no complaints about the physical product at all. But shipping was a disappointment. I ordered on a Sunday, and the door shipped out Monday morning - unfortunately via USPS. It took 9 days for them to get the door from FL to UT. USPS gave themselves 8 days, and even then they lost track of it for a day, so it arrived a day late. Our ducks were sad, as they had to stay cooped up a week longer than they should have been. No matter how low I set my expectations for USPS, they always manage to disappoint.
Response from Run-ChickenSep 10, 2024
Hi Brian. We are glad to hear the door itself is working well for you, but we are sorry to hear about the shipping issues. It must have been frustrating to have your ducks cooped up for longer than expected. Shipping delays can be really disappointing, especially when you’re eager to get everything set up. Thank you for your feedback.