CAVUBob
Untrustworthy Company
The Run-Chicken App (iOS) now requires an account to work. This is a despicable change. When we bought our doors, the app just worked, but now Run-Chicken wants our personal information. They broke the original app to gain our personal data—very untrustworthy! Edit after Run-Chicken response: Give your customers the option to use the app without an account—which is the way it was when we purchased the doors! Until you offer this option, my review remains—UNTRUSTWORTHY COMPANY.
Response from Run-ChickenMar 12, 2025
We are sorry that you are disappointed with this change. We understand your concerns and appreciate your honest feedback. However, the new login requirement brings several benefits, such as: ✅ Enhanced security – Your account ensures protected access and prevents unauthorized use. ✅ Increased customer safety – Protection against unauthorized access and the ability to reset settings. ✅ Data synchronization – Access your settings and history from any device. ✅ Better support – A personal account allows for faster issue resolution and tailored assistance. ✅ Future features – New updates and smarter management options will be available exclusively for registered users. ✅ Remote support and updates – Through the app, we can assist you remotely, update your door system, and upgrade the software, ensuring better performance and greater satisfaction. Your privacy is our priority, and we guarantee that your data is securely stored and used solely to enhance your user experience. If you have any further questions or concerns, we are always here for you! Warm regards.