Run-ChickenReviews of run-chicken.com

I wanted to love this item, and when I purchased it, about 4 months ago, it had WAY higher overall reviews. Which makes me think a lot were fake, paid for, or bots. This automatic door has been nothing but problematic since day 1. From the start I have had problems with it not closing or opening at its automated times, completely randomly. The door would open/close completely after I would check and then manually use the app to do so, but not long after restarting the door, deleting and re uploading the app, and reconnecting the door ( which solved this problem for a small amount of time), it has now begun to only PARTIALLY open and close. Anywhere from closing only 1 inch, to leaving 4 + inches open, all while reading on the app the door is CLOSED. Same goes for opening, the door will claim to be opened, and only be 1-3 inches open, leaving my poor girls LOCKED in their coop until I wake and check. And now, I can't even fix this by doing it manually on the app. The door now officially only opens/closes CENTIMETERS at a time when i manually click. On top of all of this, they have not been great to communicate with. They continue to instruct me to do long, manual resets, where I take the batteries out, delete the app, restart the door, take the door OFF the coop, literally every possible reset/restart/ remove/ remount ect. I have communicated to them I have done all of this, multiple times and they just keep emailing me back slightly different versions of MORE ways to do the same resets/restarts. This company sucks and there product cannot be trusted.

The Chicken Run doors are incredible and I am now using them for my goats as-well! I’ve had an older version for my chickens running perfectly for over a year- it keeps them safe and the sunrise/sunset times have never failed. While looking for a solution to let my goats out after sunrise (because I leave so early in the morning for work/in the dark which is a big coyote attack risk)… I decided to try the XXL giant turkey sized door… it works perfectly and my fatty Nigerian Dwarf Goats can easily fit through the door! I cannot explain the help this means for me! I live in the panhandle of Idaho with dark, cold, wet, and snowy winters however, I am a teacher so it’s always been a huge juggle keeping them safe and not letting them out in the dark while also getting ready for work without getting soaked to I let them out etc. This sunrise/or timed door means, I can set their food out each night (in a separated area) and I will no longer need to go out to feed and open goat door manually in the morning before work…that is a huuuuge deal- I am so thankful! I hope to try the auto feeders for the goats and chickens in the future:)

I have owned my T50 door for over 3 years. Other than changing the batteries annually, it has operated dependably. Recently, I had tried to reconfigure the opening/closing times and was having trouble with the programming. I reached out to Customer Service and they responded promptly instructing me to update the app. That was the answer...all fixed!! Even after 3 years, they were eager and prompt to assist me with troubleshooting. I definitely recommend this product for it's reliability and the customer service. Well done!!

Kundenservice ist hervorragend. Per Mail kontaktiert und eine Kulanz Lösung gefunden. Weiter so!

Great experience with the company.

We have the Eternal chicken door and it is facing south. We have had the door for about a year. We have changed batteries every 2 to 3 months. This summer the batteries lasted 3 months and we maybe had 10 cloudy days. Definitely not eternal! The solar panel on the eternal should at least face the direction of the sky, like a 45 degree angle. Or give the option to add a larger solar panel. For $100 plus and made in the USA, we expected more. Instead of Bluetooth maybe wifi enabled so we can get updates to battery life. Or it auto connects when nearby to give updates. I am getting another door and it will not be Run-Chicken.

Older style T50 door can now be controlled via the app - great update.

Een jaar geleden heb ik een automatische deur gekocht voor het kippenhok. Deze werkt zeer goed. Ook de app is zeer handig. Ik had ook een probleempje met het programmeren maar kon op de hulp rekenen van de helpdesk bij Run Chicken. Een aanrader