Robert O.
Portal login failure
I was unable to log in to my portal. I asked for link to be sent and it never arrived. I asked again and it arrivedm but when I got into the portal and clicked on my appointment, it did not connect me to my provider. This is the second time this has happened. I had to do phone appointment and I'm not happy.
Response from RulaNov 27, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



