M C.
I enjoyed working with the counselor
I enjoyed working with the counselor. It felt like she understood what I was saying and met my needs as an individual. Be very careful not to miss an appointment, the cost is really high!

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 258 reviews with 4 stars · Clear filters
M C.
I enjoyed working with the counselor. It felt like she understood what I was saying and met my needs as an individual. Be very careful not to miss an appointment, the cost is really high!
Mar R.
The communication/reminders have been great so far. The therapist is very welcoming and is an active listener.
Jay E.
I've liked it so far. The website itself is a bit hard to navigate, but am figuring it out.
Mary C.
Rula has a lot of great features, but some negatives. The great stuff: Rula has a lot of very good therapists. If you don't connect with one of them, it's easy to switch. You can find someone at almost any time of the day, including weekends. Also, they have live agents for Customer Service. Those people are also very nice and helpful. You get a Zoom link for sessions, and those generally work well. The portal can be a bit complicated to navigate if you aren't tech savvy, though. The negatives: They require the clients to fill out multiple surveys about your mental health, and to do so over and over again. They make you evaluate your therapist and the therapy connection which only creates awkwardness with the therapist. I don't like this level of intruding on the therapy experience, which should be private. Rula would be fantastic if they didn't continually give these surveys, and it would feel safer and more private.
Mr S.
Tech issues in the beginning but the communication and overall experience make up for it.
Brian K.
My situation is complicated. It's hard to pin down one thing that makes me unhappy. I'm 73 and recently just asked a 42 year old women if I could kiss her. She became very upset (much more to this story). I immediately told my wife and she became very upset with me. She told me I needed counseling (I have many issues). I contacted Rula was first connected with Zalene. After one session she determined I needed to speak with someone more experienced with my problems. Next I met with April Parker. After one Session she determined that the first priority was reconnecting with my wife. She was right. The next Session was with my wife, and I could see how far apart we've grown. April established an exercise for both of us and we are currently engaged in it. It has helped. April had the right idea all along and I'm grateful. It's too early to see how this will play out but I feel I'm on the right track with April.
Elaine
Can anticipate needs and help immediately
Claudia C.
User friendly format Prompt Professional Attentive Supportive