RulaReviews of rula.com

As a provider I have seen many unethical practices with Rula. They are about $$ not helping people struggling. I would stay far away. They do not support their therapists, and they rip off clients. A straight up money game todays update: WAITING FOR ANY RESPONSE FROM RULA. TRIED TO CONTACT MANY TIMES

This just feels really shady. I didn't have that many appointments. It was helpful but I was mislead to believe I was paying $50/session and 8 months later or more they send you a bill for nearly $300 on top of the $50/session. I have really good health insurance and even if it was bad this is on Rula for misleading me into thinking I was only having to pay $50/session.

My therapist is great. Working with Rula is a scam when it comes to transparent billing. The estimates and copays are misleading and incorrect. They give you zero answers and charge more than what the therapist fees are.

I don't know how a company designed to help your mental health could make me so much more sad and angry...I mistakenly got charged 99 dollars and then 150 dollars. Gotten hung up on or "disconnected " as they said multiple times, and waited 30 minutes for my dr who said they had technical difficulties but didn't leave me a voicemail or email to let me know...I dont cry much...but good job rula, you got me

If I could give it zero stars I would. It has been five weeks and Rula has not been able to sort out me not having access to my daughter’s account so I can’t communicate with her provider through the messaging system and I can’t get access to the appointment links without a bunch of back-and-forth five minutes after the appointment was supposed to have started

Therapist is taking sides. Invalidating one perdona feelings and concerns

Tulare county mental health on Tulare Ave and Sante fe in Visalia has no oversite or accountability. Larry, Erica, Gabriella and Alexandra made changes to remove me as my sons payee without even discussing it with me. They were on my sons case for 5 days. Social Security makes themselves payee, they max the benefit amount and they make 10% of every check, the rest goes to Tulare county for rent. Dr Helema has done nothing to help my son. She is in thousand oaks when I called her I had to leave a voice message and when she called me back and realized who I was she hung up on me. This is not ok and Im running out of ppl to contact in regards to fixing the issues at hand. I contacted Darcie Massey the advocate but she is not an advocate for my son she is an advocate for tulare county.

My wife and I made an appointment for online. We went through their website and it's not the most user friendly. You have to put in your email everytime you want access to your health chart. They then send you a link that is only good for 5 minutes. Then you can request or change appointments. We got on for our appointment and waited for 2 hours. No one showed up. No text or email saying they were running late or not showing up. There is no communication from them to you. Its a one way thing. Once you reach out to customer service, then they.will reach out to you. This is unacceptable behavior especially for people reaching out for mental health help. If you have abandonment issues, they definitely will not help you with that as we were trying for marriage counseling and was treated this way. Do NOT recommend them for anyone!