RulaReviews of rula.com

This was initially a 1 star review from having appointments scheduled without confirmation and being billed for missing said appointment. However, Rula's customer service followed up not even a few hours after my complaint and got my no-show reversed and fixed my problem without any headache. The provider was great and is genuine in their commitment to treatment and patient care. It's not a 5 star review solely from the lack of authentication/confirmation from the patient for appointments; which can allow these missed appointments to happen without the patient knowing.

Manuel has been very nice and has helped me through a tough time

I've only been with your company a month or so, and its been a nice release knowing I can just talk about what I'm feeling strongly about while receiving feedback that makes me think about my actions and those around me. To be fair however, it could just be my therapist doing a good job so far.

Works great for me so far. My only complaint is that theres not much of people to select from sometimes but the process of finding a doctor or specialist is easy. Getting that appointment was super quick and I got one for the first time within 1-2 days.

While it was easy for to find therapists in network and then select the counselor was best me.; it was very hard to find a psychiatrist especially when younger than 18.

The process has been smooth and easy to navigate. I’ve experienced some software issues when the meetings were held, overall a great experience. Superb to traditional insurance referrals and interviews.

Good service to find help and easy to make payments and deal with insurance. Loved that each therapist list their education, credentials and specialty or focus. Only issue was after selecting a therapist and making the first appointment I got repeated emails of having to complete a patient information form or to select a therapist. I just ignored and went on with the therapist appointment and its been great so far.

Still working through issues, a lot is yet to be determined. But so far it is satisfactory.