RulaReviews of rula.com

Great help Kim is the best

The psicologists are so kind and respectful, also is really comfortable talking to them, they understand your process and work together with you about your problems. The insurance cover all, so I am not worried about the money, the service is really good. I don't have any doubt.

Rula has improved. The representatives are polite, cordial, my present therapist is very gregarious and open-minded. DINO listens to my issues and helps guide me to a better state of mind.

it was easy inconvenient from the comfort of my home The therapist was very helpful and concerned about my well-being And she did her best

It is nice to talk to someone I. The comfort of my home without having to go far from my house to an office. All information and feedback is helpful.

Signing up for my therapy session was easy and the person who helped me find a therapist was very helpful. My therapist is wonderful and a great fit for me and my needs! The only thing I have to say that is a little negative was they could not tell me how much it would cost. I was not sure with my insurance.. Rula told me they would check and get back to me before my first session and I did not find out the charge until I got my first bill.

PROs: Ease of scheduling, rescheduling, messaging care team on the website is great. Ease of changing therapist is great (although I have not used this feature myself yet). Email updates are great and billing is easy. CONs: 1) Would love to have a feature that syncs scheduled sessions to your calendar. That would be so helpful. 2) When initially trying to find a provider, I found the website hard to navigate because when you try to select multiple filters, the page goes blank (white) and you have to start all over. So I haven't been able to to actually use the filters. Just kind of gave up and ended up finding my therapist over the course of several days of just endless scrolling. 3) Text message notifications as opposed to emails would be great. I don't check my personal email as much because I am incredibly inundated with emails for work (a source of the reason why I'm in therapy actually), and so it would be so helpful to receive text notifications instead. 4) On a similar note to the above, having to sign in via an email link every single time you want to take any sort of action is really annoying. A normal password login option would be helpful and also keeping the patient logged in for a max of an hour on the site would also be great. I understand that patient security is important but at a certain point security measures or really any additional step an end-user has to take on a website/app becomes an impediment to someone wanting to continue or start therapy. 5) An extension of the no show policy form 5 mins to 10 mins would be amazing. A part of my struggle is juggling all of the various calendar items between my personal, joint with husband, and work. It's been a challenge not to get my schedule jumbled up even with the email notifications. 6) Mobile app in the works? I can't speak for every single industry but in my line or work (ecommerce), more than 50% of our users use their mobile app to shop/access information on our website. It may be worth looking into developing a mobile app that provides multiple types of login options (email, social sign-in, facial recognition, authenticator app login).

She's very well at paying attention and also letting me speak then her response is very well spoken and informative.