camille S.
i have booked two apts the first one…
i have booked two apts the first one never showed up to my apt and the second one they canceled on their end even after i gave them information......... you guys said this wouldnt happen again but here we are you guys canceled again this was for medications and said oh well we can make you another one ..... why so you can cancel on me or do a no show again ?
Response from RulaMar 17, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



