Ronald
Highly bureaucratic
I don't understand all these reviews. I found them to be highly bureaucratic, and not at all client centered. For example, they scheduled appointments for me without consulting me. Then I have to go cancel them. If not, they will charge me $99. What if I was not around to get the alert? Go elsewhere.
Response from RulaMay 14, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.