RugPalReviews of rugpal.com

Nice rug but a close out (discontinued) sothat's why the price was so favorable. We can't get matching pieces. Being wool it is "shedding" like crazy but that's temporary (I hope!)

I received my runner in record time and perfect condition. It was as pictured and the colors are bright and beautiful. I was looking for a longer runner to go in a very long hallway and this one is perfect. It is wool and sheds; but I am hoping that it will taper off after each vacuuming.

I purchased, I thought the perfect rug for my home, When it arrived I opened it up and tried it in the room. After several days, I decided to return the rug because the background color was too dark. It was much lighter on the monitor on the screen. It is costing my more than $30 to return the rug by UPS. It would be nice to have Rug Pal pay at lease half of the return cost. I called to return the rug, and received some information, but not the most important information and that was I had to return it by such and such a date. I did not realize this and the first time I tried to return the rug I had to go back into UPS and get the rug back, and take it home and call Rug Pal again to make sure that I could in fact, return. THE INFORMATION ABOUT THE TIMING TO RETURN THE RUG SHOULD BE AT THE TOP OF THE LETTER, NOT DOWN BELOW WHERE PEOPLE MAY MISS IT, SUCH AS MYSELF.

This was a most satisfactory experience. The rug arrived fairly quickly and fits the space nicely. It is greener than it appeared on the web photo.

I though this rug for my hall way would be really nice and it was until I vacuumed the first time all the wool pieces came out and made a hugh mess all over the carpet I was very disappointed in the quality of this rug runner Buyer beware

Great product, delivery, service and price.

The rug was not properly rolled for shipping. Instead someone ha folded the rug into folds for shipment. This made it harder to lay the rug out flat. Otherwise, I like the rug.

What a horrible experience to find out that if the rug does not look good in your room you have to drag the thing to the post office or UPS or Fed ex and then pay for it I just kept it it wasn't worth it and would never order another rug from them.