RugPalReviews of rugpal.com

Called to check on order status and received fast and courtesy reply.

They sent me the wrong rug but ironically I liked it better than the one I ordered so I kept it.

In searching for a rug that I saw on a Pinterest post, I discovered RugPal and "The Rug". Turns out "The Rug" was available but not in the size I needed. However, there were hundreds of rugs (no, definitely more) in all sorts of styles, colors, materials, and sizes and I quickly found my own "The Rug" for my kitchen. The price was great, ordering was simple and I received it fast! I am currently awaiting the arrival of another "The Rug" for my entryway.

Rug arrived as pictured on line. beautiful! Ordered May 22th and received June 10th. A short delay due to to the Memorial Day holiday. Happy and would order from RugPal again

After logging onto the website, i perused the many choices and found what I was looking for, a 22' runner that I didn't know was available from other sites. The selection was what I wanted. There was also a coupon on the site to give me a $17 reduction - another happy surprise. I just got a notice that rug has been shipped, this is only a day + after a later evening order was submitted. The site indicated perhaps a week or more for shipment. Assuming it gets here soon and in tact, what a happy camper I will be!

I received a fuschia Resama rug after ordering with hesitation. It's perfect, it's warm and the color shown was correct. Best decision I've made in a long time.

I had no problems. Selection was amazing and delivery was faster than anticipated.

The website was easy to maneuver. Lots of products to choose from. Communication after the order was placed and shipped was great. And we were not disappointed when we received our rugs. They are gorgeous.